Overview
POSITION SUMMARY STATEMENT:
The Director, Corporate Quality Compliance provides strategic leadership and oversight of enterprise-wide Quality Compliance programs, including Document Control, Product Complaints, Stability, Certification, Labeling/SKU governance, and Product Lifecycle Management. This role ensures that global quality systems, policies, and programs are designed, implemented, and maintained in full compliance with applicable regulatory requirements and industry standards. The Director leads the corporate audit and compliance framework, driving consistent execution across sites and regions while strengthening processes, enhancing compliance maturity, and ensuring sustainable adherence to evolving regulatory expectations.
DETAILED RESPONSIBILITIES/DUTIES:
Quality Compliance Leadership & Governance• Provide leadership and oversight of corporate Quality Compliance functions, including Document Control, Product Complaints, Stability, Certification, Labeling/SKU governance, and Product Lifecycle Management• Establish, implement, and continuously improve quality policies, standards, and procedures to ensure alignment with regulatory requirements and corporate quality objectives• Drive performance against established KPIs, ensuring visibility, accountability, and continuous improvement across compliance programs• Serve as a subject matter expert in the interpretation and application of global regulatory requirements and standards (e.g., 21 CFR Parts 111, 117, 114; Halal, Kosher, Non-GMO, Gluten-Free)____Audit, Regulatory Compliance & Risk Management• Govern and maintain the enterprise audit management framework within the Master Control Audit Management system, ensuring standardized workflows, audit documentation, tracking, and reporting across the organization• Ensure effective utilization of the Master Control Audit Management workflow to drive audit readiness, real-time visibility, and timely closure of audit findings and commitments• Drive consistency and harmonization of audit processes, tools, and methodologies across global sites to ensure alignment with corporate and regulatory expectations • Ensure consistent implementation of compliance programs and regulatory requirements across the enterprise • Maintain required facility registrations and oversee third-party certification programs (e.g., NSF) • Ensure timely and effective resolution of audit observations, deviations, and nonconformance investigations, including escalation of significant compliance risks to senior leadership____Food Safety & Compliance Programs (FSMA)• Ensure compliance with food safety regulations, including FSMA requirements and Preventive Controls programs• Maintain qualified PCQIs and ensure appropriate training and certification across sites• Oversee monitoring, verification, and validation activities for all food safety plans• Manage allergen control, gluten-free, and related compliance programs____Training & Cross-Functional Collaboration• Lead the development and delivery of compliance-related training programs in partnership with the training function• Assess training effectiveness and drive continuous improvement in compliance capabilities• Collaborate with cross-functional stakeholders and Global Regulatory Affairs (GRA) to ensure timely provision of compliance documentation (e.g., certificates of manufacture, import documentation)• Provide recommendations and action plans to senior leadership on critical quality and product safety issues• Prepare and present quality trends, risk insights, and compliance status updates to executive leadership____People Leadership & Organizational Development• Lead, develop, and manage Quality Compliance teams, including hiring, performance management, coaching, and succession planning• Foster a culture of quality, compliance, and continuous improvement across the organization• Ensure adherence to company policies, including safety, quality, ethics, and conduct
SUPERVISORY RESPONSIBILITIES:
Quality Compliance, Document Control and Product Complaint teams.
Qualifications
REQUIRED QUALIFICATIONS:
Experience: • Minimum 10 years of progressive experience in Quality Assurance within a regulated industry• Minimum 5 years of leadership experience managing Quality Assurance or compliance functions at a site, regional or corporate level
Education: • Bachelor's degree in scientific discipline (e.g., Chemistry, Biology, Food Science, or related field)
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US Benefits Statement
Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability, and an Employee Assistance Program (EAP). Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.