Director Product Portfolio Remote at Quest Diagnostics
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Discover a role that empowers some of lifes most important healthcare decisions.
Director Product Portfolio Remote
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Category: Corporate Location: Pittsburgh, Pennsylvania Job function: Sales & Marketing Job family: Marketing Shift: Day Employee type: Regular Full-Time Work mode: Remote
Job Description
Healthcare Analytics Solutions HAS is an innovative team within Quest Diagnostics that leverages Quest data to develop products and services to improve outcomes in healthcare across many different markets. Pharma Clinical Trials Health Plans Payors Hospitals Health Systems and Public Health agencies.
This role will focus on leading the product portfolio strategy and execution within the Healthcare Analytics Solutions Payer Solutions portfolio. The Portfolio Product Director is responsible for shaping product vision, driving market growth, and building strategic partnerships across payers and external stakeholders.
The Director will leverage and translate market intelligence and customer needs into differentiated data and analytics offerings. They will render defined and undefined needs into development initiatives and then partner with Product Management, Marketing, and Sales to successfully introduce differentiated products to the Payer market to unlock insights, improve outcomes, and realize business value.
Cross-functional business influence, prioritization, negotiations, and alignment, communication, and transformational leadership are vital to success in this role. Portfolio Product Directors must be subject matter experts on their respective domain.
Portfolio Product Director leads a portfolio of healthcare IT products and services purpose-built for payer organizations spanning analytics, member insights, regulatory compliance, HEDIS, STARS, CMS, and quality measures.
Combines market intelligence, regulatory awareness, and customer feedback to shape multi-year product roadmaps. Partners cross-functionally with development, clinical, and commercial teams to deliver innovative solutions that drive payer adoption, retention, and contract expansion.
Responsibilities
• Strategic vision and market insight • Develop portfolio strategy • Define and articulate the long-term vision, strategy, and roadmap for the entire product portfolio • Identify opportunities for growth, expansion, and differentiation based on market trends • Keeps awareness of market factors, including competitor products, consumer demand, and new trends, and shares this information regularly with the team and stakeholders • Conduct market research, perform in-depth market analysis, competitive research, and customer segmentation, including an understanding of competitor products, consumer demand, and new trends to identify unmet needs, emerging opportunities, and potential risks • Analyze competitive landscape • Continuously monitor competitor strategies, product offerings, and pricing models to identify market positioning opportunities and guide strategic prioritization • Leverage a customer-first mindset • Responsible for developing, identifying, and maintaining a clear definition and understanding of the customer to ensure that products remain customer-centric and meet customer needs • Build strategic partnerships • Establish and manage partnerships with complementary businesses or industry influences to expand market reach and drive mutual growth • Prioritize investments • Use data-driven business cases and financial modeling to prioritize investments across the portfolio, maximizing the overall return on investment (ROI) and aligning with the organizational vision • Ensure regulatory compliance • Work closely with regulatory and legal teams to ensure all products comply with healthcare standards, such as HIPAA, FDA, and GDPR, building these requirements into the product roadmap • Portfolio and product lifecycle management • Develop and own the portfolio roadmap, building and guiding an 18-36 month view of the product roadmaps for all products within the portfolio, ensuring they align with the overarching strategy • Oversee the full product lifecycle • Manage the entire lifecycle of products from initial concept and design to launch, growth, and eventual retirement, leveraging the key idea to market operational framework for the organization • Manage third-party integrations • Determine and lead efforts towards integrated third-party solutions or partnerships that enhance the core product portfolio • Optimize portfolio performance • Monitor product performance metrics, including profitability, market share, and customer engagement, to make data-driven decisions on where to invest, pivot, or divest • Guide product positioning • Work with marketing and product teams to define the product positioning, value proposition, and messaging for the Payer market • Support commercialization • Work directly with product management, sales, marketing, and other commercialization teams to support product launches and develop effective go-to-market strategies
Cross-functional leadership and communication
• Act as the face of the product • Represent the portfolio in client conversations, partner engagements, and at industry conferences to reinforce the companys market position • Collaborate with internal teams • Act as a key liaison between various departments, including innovation, development, sales, marketing, and medical affairs, aligning these teams around the product vision to ensure seamless execution • Engage key thought leaders • Build and nurture relationships with external industry experts, clinicians, and key customers, gathering feedback to inform the portfolio strategy and championing customer-centric innovation • Present to senior leadership • Report on the portfolios performance and present strategic recommendations to executive leadership to secure buy-in and resource investment • Support product management • Oversee and support product managers, guiding and ensuring alignment with the broader portfolio strategy
Qualifications
• Required: • Work experience • Bachelors degree from an accredited college or university in a related area of Science, Mathematics, Business, Economics, or Information Technology • Demonstrated experience in healthcare content or related technical data analytics, informatics, software, and/or IT products • Minimum of 8-12 years of Product Management experience to support software development • Experience reading market intelligence reports and synthesizing content to develop a portfolio roadmap with a focus on prioritized products • Demonstrated ability to differentiate and define a customer vs. a market issue and partner with the product and marketing teams to develop effective solutions to address • Demonstrated experience working closely with business leaders to align on business expectations, value creation, and related activities • Demonstrated experience managing portfolios of multiple healthcare products through full life cycle • Demonstrated experience in vendor selection and relationship management in the healthcare and/or data analytics space • Demonstrated success in managing big portfolios with multiple products and related life cycle of a product • Experience presenting complex products to multiple stakeholders • Experience working with both Agile and Waterfall methodologies • Preferred: • Portfolio management • SAFe Agile • Direct or indirect team leadership • Negotiation frameworks • Prioritization frameworks • Knowledge of VOC techniques and translating VOCs as part of portfolio roadmaps • Data analytics • Cloud Environments (GCP, AWS, Azure, databases, data structure, and data analytics tools) • Budgeting • Value stream mapping • Skills: • Ability to design an ideal or optimized customer experience synthesizing market intelligence and voice of customer • Exceptional communication skills and executive presence, comfortable interacting and presenting with senior executives • Strong prioritization skills, managing complex products and projects through completion • Alignment skills to bring critical stakeholders together with a common understanding of strategy execution, plan, and priority • Demonstrated ability to utilize and leverage basic business tools, such as Rally, Jira, Microsoft Outlook, Word, Excel, SalesForce.com, and the like
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer
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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire, and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.
Quest Diagnostics observes minimum age requirements established by federal, state, and/or local laws and will ask an applicant for verification when deemed necessary.
Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.
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