Director Pharmacy Account

Elevance Health

Costa Mesa, California

JOB DETAILS
SKILLS
Business Growth, Coaching, Cross-Functional, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Health Plan, Healthcare, Leadership, Marketing Strategy, Mentoring, Operational Strategy, Operations Management, Pharmacy, Profit & Loss, Resolve Customer Issues, Sales Management, Strategic Planning, Team Lead/Manager, Willing to Travel
LOCATION
Costa Mesa, California
POSTED
1 day ago
Director Pharmacy Account

Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement Alternate locations may be considered.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Director Pharmacy Account is responsible for leading a regional team of Pharmacy Account Executives and Account Managers supporting CarelonRx clients across assigned local markets. This leader is accountable for driving client retention, profitability, client satisfaction, and team performance while partnering closely with health plan leadership and internal business partners to execute strategic initiatives that strengthen client relationships and deliver market growth.

How you will make an impact:
  • Lead, coach, and develop a team of Pharmacy Account Executives and Account Managers responsible for strategic and operational management of a diverse regional book of business, ensuring exceptional client satisfaction, retention, and profitability.
  • Partner with regional health plan leadership, clinical partners, and cross-functional stakeholders to execute integrated market strategies, resolve complex client needs, and support long-term business growth.
  • Provide strategic leadership by participating in client meetings, mentoring associates through complex business cha

    Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

    Who We Are

    Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

    How We Work

    At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

    We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

    Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

    The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

    Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact

    elevancehealthjobssupport@elevancehealth.com

    for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act

About the Company

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Elevance Health