Director Performance Improvement Bed Management

The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Director Performance Improvement Bed Management with HCA Healthcare you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

Job Summary:

The Director of Bed Management Process Improvement is responsible for the successful implementation of assigned Performance Improvement projects as defined and prioritized by Division and PI leadership. This position plays a key role in division and facility Bed Management process improvement projects by performing operational assessments and analyses, researching, and identifying/implementing best practices, facilitating groups and teams, managing projects, presenting results and recommendations, and developing measurement tools, to improve HCA operating processes toward greater efficiency and effectiveness. This individual will work directly with division and facility representatives to collaborate and deliver timely and value added assessments, action plans, and results that improve bed management functions. This position is critical in achieving targeted objectives through process, cost and productivity improvements. This position serves as resource/member of the PI division team in the completion of a minimum of 2 traditional facility Performance Improvement engagements on an annual basis.

Responsibilities:

• Assists facility leaders to implement best practices and identify process improvement and cost-savings initiatives.
• Assesses and analyzes all aspects of bed management performance for potential improvement opportunities, including:
• Assesses physician rounding patterns and impact on inpatient capacity (i.e. “Discharges before 11AM, after 3PM, etc)
• Analyzes ED hold hours by day of week by shift for patterns and opportunities
• Attends bed huddles at facility to determine effectiveness
• Assesses handoff process from ED and OR to Inpatient floor to ensure safe and timely transition
• Tracks % of Admissions Held and Hold Minutes/Admitted Patient
• Measures Admit Order to Bed Request, Bed Request to Bed Assign & Bed Assign to Patient in Bed by facility by floor to identify opportunities
• Assesses utilization of Bed Management technology for optimal use
• Performs staffing alignment models for EVS and Transport staff to ensure admission and discharge peak times are adequately covered
• Designs and recommends processes, systems, procedures, and operational changes to increase efficiency and effectiveness.
• Assists in the establishment of operational work measurements and staffing standards.
• Serves as resource/member of the PI division team in the completion of a minimum of 2 traditional facility Performance Improvement engagements on an annual basis.
• Performs monitoring of throughput metrics and analysis of variances.
• Performs data mining to assess facilities bed management operational improvement opportunities.
• Assists in designing meaningful and realistic action plans for the implementation of process improvement ideas.
• Educates nurse supervisors, unit secretaries, unit directors, and other staff in optimizing the bed management functionality within the current technology.
• Supports the PI ER and PI OR Director in bed management issues.
• Actively communicates with facility, division, and corporate stakeholders to manage the project expectations and activities.
• Develops, executes, and maintains project work plans for each current project and work directly with the department local leadership and the core team directors.
• Serves as a facilitator, technical advisor, and analyst to hospital management and teams on the use of process improvement tools and techniques, analytical techniques, and statistical applications.

Education:

• Bachelor's Degree - Required (Engineering Degree Preferred)
• Master's Degree, MBA/MHA - Preferred

Qualifications:

• 7+ years of professional experience
• 4-5 years of relevant work experience
• Must be proficient in written and verbal skills
• Experience within healthcare operationsrequired
• Division based, travel required, North Florida Division

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Director Performance Improvement Bed Management opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.