Director, Patient Financial Services

At Garnet Health, the Hudson Valley’s leading integrated health system, you’ll find the perfect balance of a satisfying career and a rewarding lifestyle. Our focus is on patient-centric care with a collective of visionary leaders and dedicated and caring professionals working as a team to deliver the best for the people we serve. If you’re interested in a health system that’s both growing and award-winning, serving a diverse community that provides the best of both city and rural life, we invite to make your career home with us as a Director, Patient Financial Services on our Revenue Cycle team at/in Garnet Health Medical Center Middletown.

The Director of Patient Financial Services is responsible for planning, coordinating, directing and monitoring the activities of the Patient Accounting teams, including Inpatient and Outpatient Accounting as well as Professional Billing functions. Implements strategies to secure reimbursement. Collaborates and partners closely with the Hospital Revenue Cycle and Finance senior leadership team to include CDI, HIM, Revenue Strategy, Utilization Management, Case Management, and Registration on all Epic Dashboards to improve processes and work with IT on system optimization. Formulates policy and planning of Patient Accounting Department to ensure maximum utilization of available resources and enhance receipt of working capital (cash) as economically as possible.

Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from Garnet Health System. We invite and encourage each candidate to discuss salary / hourly specifics during the application and hiring process. 

Compensation for the role is $108,674- 135,842 USD per year.

Garnet Health System provides a compensation range to comply with the New York State law on Salary Transparency in Job Advertisements.   The range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.  When determining a team member’s compensation and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity)

• Minimum Education:                                   

Bachelor’s Degree in Finance, Business or a closely related field required.

• Minimum Experience:                                 

Extensive billing and collection experience in hospital or similar institutions, with a minimum of five (5) years in management capacity preferred. Must be computer software and hardware literate.

Five years’ experience in similar hospital setting. Experience in managing within a union environment is preferred.

Working knowledge of a hospital EMR, billing systems and related clearinghouse. EPIC experience and related certifications preferred.

Good communication and organizational skills.

Strong managerial competencies in areas of leadership and team development.

• Required Certification/Registration:   N/A 

• Physical Requirements:   Travel to multiple facilities is required                                                                                                     

• Working Conditions:
• Environmental Demands and Exposure to Hazards: Works in a clean, well-lighted, heated or ventilated facility.  No routine exposure to hazards.
• Physical Demands: Demonstrates physical and functional ability to perform full anatomical range of motion to accomplish tasks. Evidence of visual and aural acuity and finger and hand dexterity to operate computer and office equipment. Can withstand long periods of sitting, standing and/or constant walking. Ability to lift 10 lbs.
• Mental Demands: Ability to foster collaborative relationships, to work well under pressure, to organize and synthesize new information, and prioritize tasks. Possesses critical thinking, analytical skills and flexibility. Ability to multi-task. Required detailed attention to work in an environment where interruptions cannot be controlled. Demonstrates sensitivity to customer needs and expectations. May be subject to irregular hours including evenings or potentially weekends to participate in operational and community events as necessary