Director, Organizational Effectiveness and Strategy

Technical Job Summary: The Director of Organizational Effectiveness serves as a senior executive advisor and internal consultant to the Diablo Service Area leadership team, providing expertise in executive coaching, leadership development, talent strategy, organizational design, culture transformation, and enterprise change leadership. The role requires an individual who can build trusted relationships with senior leaders, navigate highly confidential and politically complex situations, diagnose organizational challenges, and influence meaningful change without direct authority. Success depends on strong consulting skills, executive presence, systems thinking, and the ability to serve as a strategic partner in shaping leadership effectiveness, culture, and organizational performance across a complex healthcare system.

Job Summary:

This director level position is primarily responsible for directing a team in the deployment of change management programs or initiatives, overseeing the planning and implementing organizational design and integration programs and initiatives, and directing and providing executive/leadership coaching and transition consulting. This position also oversees culture and climate assessments, and directs a team in the delivery of consulting support for work focused on the design and/or implementation of organizational strategy and initiatives focused on enhancing or accelerating the development of partnerships and the evolution of high performance teams. This also includes overseeing data analyses to support organizational initiatives.

Essential Responsibilities:

• Demonstrates continuous learning and maintains a highly skilled and engaged workforce by aligning resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating teams; preparing individuals for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance when difficult decisions need to be made; and ensuring performance management guidelines and expectations drive business needs.
• Oversees the operation of multiple units and/or departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; gaining cross-functional support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; and ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies.
• Oversees and directs a team in the deployment of change management programs or initiatives including changes in organizational structure, work processes, the introduction of new kinds of work, and the implementation of new technologies by partnering with executive leadership to design, develop, direct, and deliver change initiatives; providing change management strategies and tactics to enhance effective implementation or delivery; and ensuring change programs are appropriately monitored and effectiveness measures are in place.
• Directs and consults on the planning and implementation of organizational design and integration programs and initiatives by providing oversight and direction on changes in organizational structures, functions, and other organizational components as needed; partnering with key stakeholders and leadership on visioning and culture awareness and development; driving changes that embrace diversity, inclusion, and equity; ensuring structures are aligned to fit the broader organizational strategy; and integrating units to work together effectively.
• Directs and provides executive/leadership coaching and transition consulting by serving as a trusted lead advisor; working with executives and leaders in a thought-provoking manner; leveraging a creative process that inspires clients to maximize their professional potential and business results; and serving as a lead coach and consultant for leadership onboarding, new leader transitions, and formal coaching processes including 360-degree feedback.
• Oversees a team in the delivery of consulting support for work focused on the design and/or implementation of organizational strategy, and strategic goals and initiatives for large and complex organizations, functions or units by ensuring HR leaders and business executives have access to content experts; and consulting on 3-year strategic planning, annual goal development and/or review, and the alignment between organizational culture and business goals.
• Directs consulting support on initiatives focused on enhancing or accelerating the development of partnerships and the evolution of high performance teams by overseeing the delivery of developmental assessments; facilitating targeted interventions to address unique team needs; and consulting on mission and goal development and role clarification.
• Oversees culture and climate assessments by leveraging partnerships with clients to ensure an understanding of culture and/or climate and its impact on strategic goals or performance outcomes; directing the delivery of assessments for cross-functional teams, work groups, or large and complex functions or organizations; and overseeing consulting and designing solutions to support strategic and cultural alignment.
• Directs team members in performing complex data analyses to drive organizational initiatives by recommending appropriate data analysis tools and approach to assess team, leader, or business performance; determining suitable data gathering and analysis methods (e.g., process observation, quantitative data, etc.); defining data requirements and obtaining client agreements, including client requirements as appropriate; and identifying and alleviating risks through data-driven analysis.