The Director of Clinical Operations is responsible for the strategic, operational, financial, and clinical leadership of Women's and Children's Services, including Obstetrics, Neonatal Intensive Care (NICU), Pediatrics, and related outpatient clinics for Mercy Hospital Southeast in Cape Girardeau, MO. This role oversees multiple cost centers and care environments, ensuring the delivery of safe, high-quality, patient-centered care while advancing service line growth, operational excellence, workforce engagement, and financial stewardship.
The Director collaborates with physicians, nursing leaders, operational leaders, and executive stakeholders to develop and execute strategic initiatives that improve patient outcomes, enhance caregiver experience, optimize operational performance, and support Mercy's mission, vision, values, and service standards.
Director Opportunity for OB/NICU/PEDS Inpatient and Outpatient/Clinic Services at Mercy Hospital Southeast in Cape Girardeau, Missouri
Education
Experience
Skills, Knowledge & Abilities
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 185 years. It began with an Irish woman named Catherine McAuley, who wanted to help the poor women and children of Dublin. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill her dreams. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to poor women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, the first religious order not bound to the rules of the cloister, whose Sisters were free to walk among the poor and visit them in their homes. By the time Catherine died in 1841, there were convents in Ireland and England, and in 1843, the Sisters of Mercy came to the United States. In 1871, they traveled to St. Louis and from there throughout the Midwest, beginning what would, today be known as Mercy.
Mercy, named one of the top five large U.S. health systems in 2018, 2017 and 2016 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, 800 physician practices and outpatient facilities, 44,000 co-workers and 2,100 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, supply chain organization, ROi, and Mercy Virtual commercially serve providers and patients in more than 20 states coast to coast.