The Brock Group provides specialty craft and maintenance services to key industries across North America. We are dedicated to offering the safest and highest quality service and solutions. We view ourselves as partners with our customers, our employees and the communities in which we operate. Our performance-driven culture is led by having and developing the best people, the most efficient processes and the right tools for the job.
Qualifications and Detail about the Position
Summary:
The Director, Operations Analytics serves as a trusted executive partner and the analytical engine of the COO office. This role integrates the responsibilities of a Chief of Staff, Senior Advisor, and PMO / Business Intelligence function into a single, high-impact position. The individual in this role owns the KPI dashboard and reporting infrastructure that tracks performance across all EBITDA growth pillars, translates complex operational and financial data into executive-level narratives, and partners directly with the COO and senior leadership to advance strategic priorities. This is a delivery and advisory role requiring someone who operates simultaneously at the strategic and analytical levels, with credibility and judgment to represent the COO office across the organization.
Responsibilities
- Serve as a senior advisor and strategic thought partner to the COO; provide counsel on organizational priorities, leadership decisions, and cross-functional initiatives
- Strategy execution and performance with SBU's
- Design, build, and maintain a live KPI dashboard infrastructure tracking EBITDA performance across all strategic business units (SBUs)
- Own the monthly EBITDA impact roll-up and all reporting for initiatives, delivered to the COO and ensure accuracy, timeliness, and executive-level clarity
- Analyze operational and financial data to surface trends, variances, and insights proactively; flag anomalies before they are requested
- Build scenario models and financial analyses that inform resource allocation and major strategic decisions across SBUs
- Translate field operations data into executive narratives and board-level presentations
- Own and manage the PMO reporting calendar; coordinate data inputs from SBU focal points and reporting deadlines
- Track FMT adoption and other program initiatives across targeted sites; ensure data flows cleanly into the reporting infrastructure
- Maintain project portfolio performance tracking including timelines, risks, budgets, and resource allocation
- Facilitate steering committee materials, executive summaries, and status updates for key strategic initiatives
- Collaborate with stakeholders to gather, document, and prioritize business requirements; translate them into actionable reporting and analytical solutions
- Assess current business and reporting processes; recommend and implement improvements to increase efficiency, accountability, and data integrity
- Represent the COO office across the leadership team and with SBU presidents; act as the operational intelligence function of the COO's office
- Support continuous improvement of PMO processes, templates, methodologies, and reporting capabilities
- Provide ad hoc analysis and decision support to the COO and senior leadership team as needed
Other information:
Working Conditions
- Working indoors in a professional office environment
- Occasional travel to field, yard, or SBU site locations
- May involve hybrid or remote work arrangements depending on company policy and business need
- Occasional extended hours may be required to meet reporting deadlines or support strategic initiatives
Skills & Abilities
- Strategic thinking and advisory judgment; able to hold a broad organizational view while executing at the tactical level Exceptional analytical and problem-solving skills with a strong attention to detail and data integrity
- Ability to interpret complex operational and financial data and translate insights into clear, actionable executive recommendations
- Proficiency in BI tools advanced Excel skills including data modeling, pivot tables, and complex formulas
- Solid understanding of project management methodologies
- Effective communication skills; able to present data clearly and credibly to senior executives and the Board
- Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment
- Ability to work collaboratively across teams and functions; comfortable operating with influence rather than direct authority
- High level of accuracy, accountability, discretion, and professional judgment
- Continuous improvement mindset with a focus on efficiency, quality, and organizational impact
Education & Experience
- Bachelor's degree required, Data Analytics, Information Technology, or a related field preferred
- 8+ years of progressive experience in strategic operations, business intelligence, business analysis, or a Chief of Staff equivalent role
- Demonstrated experience building and managing executive-level KPI dashboards and reporting infrastructure
- Experience working within or leading a PMO function, including portfolio reporting and governance
- Prior Chief of Staff or C suite-office experience is a significant differentiator and directly applicable to this role
- Must be a U.S. Citizen
Location of Job: US: TX: Houston
Shift:
Exempt: Yes
Work Type: Full Time
Working Conditions:
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.