Director of Venue Engineering Services - West Region

AFL provides industry-leading fiber optic products and services across the globe. Our company was founded in 1984 with a single fiber optic cable and now we manufacture over two thousand products, employ over 5,000 associates and consistently generate annual sales in excess of 2 billion-dollars in revenue. With our commitment to professional growth and employee development, let AFL "Connect" you to your next career opportunity!

Job Summary

The Director of Venue Engineering Services - West Region is responsible for developing, managing, and supporting high-profile, high-revenue customers within the DAS industry. This role leads highly complex engineering efforts involving the design, development, and optimization of large-scale wireless networks and ensures best-in-class system performance and customer satisfaction.

Responsibilities

Technical & Engineering Leadership

• Demonstrate strong expertise in RF engineering principles.
• Possess comprehensive knowledge of major DAS OEM architectures (e.g., Airspan, Andrew, JMA, SOLiD).
• Understand traditional and digital power systems.
• Develop and optimize RF performance standards to ensure high-quality system design.
• Stay current with carrier 5G deployment strategies and translate them effectively into venue environments.
• Create and utilize RF propagation and planning tools, with iBwave as the primary platform.
• Provide technical guidance, mentorship, and training to engineering teams.
• Lead development of project estimates, technical proposals, and Bill of Materials (BOMs) for full system builds.
• Maintain extensive knowledge of fiber-optic systems and architecture.

Customer & Project Management

• Partner with wireless operators to forecast venue capacity needs and plan for future carrier integrations and upgrades.
• Serve as the primary point of contact for high-profile and VIP customers.
• Collaborate with internal department managers to achieve company objectives.
• Work closely with Deployment and Construction teams to meet project timelines and deliverables.
• Organize and conduct meetings aligned with departmental goals.
• Manage weekly administrative tasks, including timesheets and expense reporting.
• Support financial forecasting, budgeting, and accrual processes.

Professional Requirements

• Maintain a professional appearance and demeanor.
• Demonstrate excellent written and verbal communication skills.
• Exhibit strong time management abilities in a fast-paced environment.
• Provide outstanding customer service and work a flexible schedule, including nights and weekends as required.
• Meet all operational expectations in both indoor and outdoor environments.

Experience Requirements

• Minimum 5 years of direct iBwave design experience for high-capacity venues.
• Minimum 3 years of hands-on experience collecting and post-processing benchmarking data.
• Minimum 5 years of commissioning and optimization experience across all major DAS OEMs (Airspan, Andrew/CommScope, JMA, SOLiD, etc.).

Personal Qualities

• Analytical Thinking: Ability to interpret complex data and use it to make informed decisions.
• Conflict Management: Skilled at building consensus, resolving issues, and anticipating challenges.
• Results Orientation: Strong organizational skills with the ability to manage multiple, often competing, priorities.
• Communication Skills: Able to convey complex concepts, influence decisions, and deliver impactful presentations.
• Relationship Building: Demonstrated ability to work collaboratively in a dynamic team environment while exhibiting leadership and serving as a role model.

Qualifications

• Highly organized with the ability to manage numerous tasks and projects simultaneously.
• Strong customer service mindset with excellent critical-thinking and problem-solving skills.
• Bachelor's degree in Electrical Engineering plus 7-10 years of RF engineering experience, or equivalent real-world experience may be considered.
• Proficient in iBwave, Microsoft Office, and Microsoft Visio.
• Ability to handle sensitive and confidential information appropriately.
• Exercises good judgment and familiarity with carrier testing and closeout package requirements.

Working Conditions

• Regular use of standard office equipment.
• Requires good vision and hearing.
• Ability to lift and move up to 50 pounds.
• Must be able to walk stairs and navigate various work environments.
• Standard schedule is Monday through Friday, 8:00 a.m.-5:00 p.m., with availability for support outside of normal hours.
• Indoor and outdoor work with varying conditions.
• Regional travel up to but not limited to 50% required.
• Must be legally authorized to work in the United States.