Director of Utilization & Benefit Management

Samaritan Health Plans (SHP) operates a portfolio of health plan products under several different legal structures: InterCommunity Health Plans, Inc. (IHN) is designated as a regional Coordinated Care Organization (CCO) for Medicaid beneficiaries; Samaritan Health Plans, Inc. offers Medicare Advantage and Commercial Large Group plans. As part of an Integrated Delivery System, Samaritan Health Plans is strategically and operationally aligned with Samaritan Health Services’ mission of Building Healthier Communities Together.

As part of an Integrated Delivery System, Samaritan Health Plans is strategically and operationally aligned with Samaritan Health Services’ mission of Building Healthier Communities Together.

This is a remote position in which we are able to employ in the following states:Alabama, Alaska, Arizona, Arkansas, Connecticut, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, or Wisconsin

• Responsible for delivering operational oversight for the Utilization Management (UM), Behavioral Health (BH), Social Determinants of Health (SDOH), Health Related Social Needs (HRSN), and Health Equity (HE) teams. Ensures the delivery of medically necessary, cost-effective, and high-quality care through evidence-based UM processes that fully comply with CMS, OHA and other contractual requirements while ensuring that health equity goals are identified and addressed. Fulfills the role of the designated Health Equity Administrator and oversees all health equity initiatives including the Community Health Assessment (CHA), Community Health Improvement Plan (CHIP), and the Health Equity Plan (HEP). Drives clinical and operational excellence across the teams responsible for all UM, BH, SDOH, HRSN, HE functions, including prior authorizations, concurrent reviews, and service requests. Provides oversight of engagement with key community partners including the social care infrastructure. Works closely with executive leadership, Behavioral Health leadership, community partners, counties within the service area, and state agencies.

• Bachelor’s degree required. Master's degree in a related field preferred.
• Current unencumbered Oregon RN license required.
• Five (5) years of leadership experience in utilization review, case management, quality improvement, or a related healthcare area required.
• Experience in the following required:
  • Managed care and specialty healthcare organizations.
  • Regulatory compliance.
  • EHRs.
  • Data analytics.
  • Technology integration.
  • Healthcare operations.
  • Process optimization.
• Experience in the following preferred:
  • CHA/CHIP, Health Equity Plans, or NCQA Health Equity standards.
  • Overseeing community benefit investments, grants, or value-based funding models.
  • HRSN, social care networks, and cross-sector partnerships.
  • Working with advisory councils or governance bodies.
  • Utilizing Milliman Care Guidelines (MCG) criteria and other state-specific authorization requirements.

• Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management.
• Conflict resolution - Influences others to build consensus and gain cooperation. Proactively resolves conflicts in a positive and constructive manner.
• Critical thinking – Identifies complex problems. Involves key parties, gathers pertinent data and considers various options in decision making process. Develops, evaluates and implements effective solutions.
• Communication and team building – Leads effectively with excellent verbal and written communication. Delegates and initiates/manages cross-functional teams and multi-disciplinary projects.

• Rarely (1 - 10% of the time)	Occasionally (11 - 33% of the time)	Frequently (34 - 66% of the time)	Continually (67 – 100% of the time)
  LIFT (Floor to Waist: 0"-36") 0-20 Lbs LIFT (Knee to chest: 24"-54") 0 - 20 Lbs LIFT (Waist to Eye: up to 54") 0 - 20 Lbs CARRY 1-handed, 0 - 20 pounds CARRY 2-handed, 0 - 20 pounds KNEEL (on knees) BEND FORWARD at waist CLIMB - STAIRS	STAND WALK - LEVEL SURFACE ROTATE TRUNK Standing REACH - Upward PUSH (0-20 pounds force) PULL (0-20 pounds force)	SIT ROTATE TRUNK Sitting REACH - Forward MANUAL DEXTERITY Hands/wrists FINGER DEXTERITY PINCH Fingers GRASP Hand/Fist	None specified