Another Source's client, Cal Poly Pomona Enterprises, is recruiting a Bookstore Director to join their team in Pomona, CA.

Here's a little about Cal Poly Pomona Enterprises:

Cal Poly Pomona Enterprises supports the educational mission of Cal Poly Pomona by providing essential services that enhance the student experience and campus life. As an auxiliary organization, it operates key campus services- including retail, dining, and administrative support- with a focus on innovation, service excellence, and financial sustainability.

Located in Pomona, California, Cal Poly Pomona is one of the top polytechnic universities in the nation, known for its "learn by doing" philosophy and diverse student population. The Bronco Bookstore plays a vital role in supporting student success by providing access to course materials, technology, and campus essentials while balancing affordability and operational independence.

About this role:

Reporting to the Chief Operating Officer, the Director of the Bronco Bookstore provides strategic, financial, and operational leadership for Cal Poly Pomona's independent bookstore and Bronco One Card Office.

This role is responsible for leading a fully self-supporting retail operation that serves the campus community while advancing the University's academic mission. The Director will shape long-term business strategy, oversee financial performance, and drive innovation across course materials, retail operations, and student services-all while maintaining a strong focus on affordability, service excellence, and sustainability.

Learn more about the Bronco Bookstore:

Scope & Impact

Serve as the primary representative of the Bronco Bookstore to faculty, students, University administration, and external partners; advise leadership on bookstore trends, risks, and opportunities

• Ensure departmental compliance with organizational and university policies by reviewing and approving plans, goals, and service activities; evaluate progress toward objectives

• Develop, manage, and maintain accountability for annual operating and capital budgets, financial performance, and year-end inventory and audit activities

• Provide strategic leadership for course materials and textbook programs, including faculty engagement, publisher relationships, affordability initiatives, and Inclusive / Instant Access models

• Oversee daily operations of the Bookstore and Bronco One Card Office

• Collaborate with staff to establish policies and procedures across procurement, loss prevention, shipping and receiving, customer service, and store operations

• Provide strategic oversight of the bookstore's website, e-commerce platforms, and online services to ensure accuracy and a strong customer experience

• Lead product mix, pricing, sourcing, and space utilization decisions using sales and inventory data to drive performance and growth

• Establish advertising, promotions, and marketing campaigns

• Oversee customer service standards and resolve escalated concerns to ensure a positive and equitable experience

• Prepare and analyze reports related to sales, income, expenditures, and inventory performance

• Lead long-range business planning and strategic initiatives to support financial sustainability and evolving campus needs

• Authorize payments and purchases

• Foster open communication among staff, peers, and students

• Support and promote diversity, equity, and inclusion initiatives in staffing and bookstore programming

• Partner with bookstore peers across other campuses to share best practices and stay current on industry trends

• Participate in a work schedule that includes evenings, weekends, and special events

Qualifications

• Associate degree in a related field (experience may be substituted on a year-for-year basis)

• Minimum of 5 years of full-time retail or bookstore management experience

• Strong interpersonal and communication skills with the ability to engage effectively at all organizational levels

• Knowledge of inventory management practices

  About the Company

  A

  Another source

  At Another Source, we recognize your talent, respect your time, and provide you choice. We want your candidate experience to be as seamless as possible and we work hard to learn your career objectives.

   

  Because we charge clients a flat rate, rather than a percentage of your future salary, we're invested in great outcomes. That means matching you with the right opportunities, rather than trying to fit a round peg in a square hole. We take the time to discuss with you how your skills, knowledge, and abilities might best fit available roles.

   

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  COMPANY SIZE

  20 to 49 employees

  INDUSTRY

  Staffing/Employment Agencies

  FOUNDED

  1991

  WEBSITE

  http://www.anothersource.com/