Director of Talent Acquisition Operations & Compliance

Staples Inc

Framingham, MA

JOB DETAILS
SKILLS
Applicant Tracking System, Artificial Intelligence (AI), Coaching, Continuous Improvement, Contract Management, Cross-Functional, Customer Relationship Management (CRM), Leadership, Maintain Compliance, Marketing Strategy, Metrics, Process Improvement, Service Delivery, System Integration (SI), Systems Administration/Management, Talent Management, Technical Support, Vendor/Supplier Management
LOCATION
Framingham, MA
POSTED
4 days ago

Staples is seeking a Director, Talent Acquisition Operations & Compliance to lead our recruiting infrastructure, including operations, systems, compliance, and vendor management. This role ensures hiring practices are efficient, scalable, and compliant while delivering a strong experience for candidates, hiring managers, and recruiters.

What You'll Do

  • Lead TA operations, compliance, reporting, and process improvement

  • Advise on TA Marketing strategies

  • Translate hiring needs into scalable, efficient recruiting processes

  • Drive continuous improvement across workflows and service delivery

  • Oversee ATS, CRM, background screening, and AI-enabled recruiting tools

  • Lead system enhancements, integrations, and workflow improvements

  • Partner with systems to modernize recruiting infrastructure

  • Evaluate new technologies to support evolving hiring needs

  • Oversee background screening, audits, and escalations

  • Establish governance, controls, and documentation

  • Monitor regulatory changes and mitigate risk

  • Optimize vendor value and delivery

  • Coach and develop talent to strengthen team capability

  • Build a culture of accountability and continuous improvement

What You Bring

  • Strong knowledge of recruiting compliance and regulatory requirements

  • Experience leading system implementations or process redesigns

  • Experience managing vendors, contracts, and service delivery

  • Proven cross-functional partnership

Experience

  • 10+ years in TA Operations, HR Operations, Recruiting Operations, HR Compliance, or similar experience

  • 5+ years of people leadership experience

  • Experience managing TA systems (ATS, CRM)

  • Experience using data and metrics to drive process improvements

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

About the Company

S

Staples Inc

We’re more than simply paper, ink, and toner. At Staples, we provide the supplies that thousands of businesses around the world need to succeed. We’re the experts in technology and conferencing equipment, cleaning products, furniture, and even breakroom items like snacks and coffee, too. (After all, innovation requires plenty of fuel!) This is a company of more than 13,000 smart, insightful experts who believe in the power of what can be and are driven to make business easier for our customers.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
WEBSITE
https://careers.staples.com/