Join a Meaningful Profession with Mercy Haven!
Discover the difference between a job and a fulfilling career by becoming a vital part of Mercy Haven's mission. We are dedicated to providing homes and services to diverse populations in crisis, including those living with mental illness, homeless families, veterans, domestic violence victims and the elderly. Recognized as a Newsday Top Workplace on Long Island for three years, we invest in our employees' success and offer an excellent benefits package.
The Director of Supportive Servicesis in charge of every step of the creation and implementation of new services-oriented programs. This position will have the ability to provide measurable outcomes and accountability on new and existing programming, bring a creative and positive attitude on new opportunities for growth and expansion of services.
Job Responsibilities:
Supervision of Mercy Enrichment Coordinator and 1115 waiver staff
Oversight of Mercy Enrichment Services, REAP, Food Pantry, Supportive Employment, Breakthrough and 1115 waiver and all other relevant programs
Assist with foundation and program grant writing
Set goals for the organization's growth, develop plans for programs to meet those goals and oversee the programs as they operate
Keeps track of details such as budget and deadlines in addition to following the agency's strategy, vision and mission
Apply change, risk and resource management principles
Work with leadership to set strategic goals and objectives for programs
Resolve problems between program teams and other internal stakeholders
Coordinate creating detailed implementation plans, including deadlines, milestones, processes and risk mitigation protocols
Provide processes for monitoring performance and collaborating with program teams to determine ways to improve and implement change
Develop and implement a growth strategy aligned with the agency's overall goals and objectives
Design new programs and enhance existing ones in response to existing needs, opportunities and gaps in service
Foster relationships using community outreach to strengthen and grow Mercy Haven's programs
Work with members of the Executive team to develop budgets, resources, quality standards, training and communication of new initiatives
Establish and maintain partnerships with external organizations, agencies and stakeholders to enhance and benchmark program effectiveness
Use data and feedback to asses program effectiveness and make data driven decisions for improvement
Work with the agency's strategic plan for continuous quality improvement
Integral team member in agency committees
Collaborate with other executive staff on community relations
Any other relevant tasks as assigned
Job Requirements:
LMSW preferred
Bachelor's degree in health and human services, social work or related field required
Electronic Health Record Experience
Supervisory experience required
5-7 years of experience in nonprofit management required, mental health experience preferred
Ability to develop, implement, and oversee multiple programs simultaneously
Physical Requirements: remains stationary for long periods of time in the office, moves intermittently throughout the office during work hours, reaching overhead, may push or pull 15-20 pounds daily, repetitive wrist/finger movement, read/write reports and use computer on daily basis
Occasional travel for meetings, site visits, conferences, etc.
Position Relationships:
Reports to: Chief Operating Officer
Supervises: Mercy Enrichment Coordinator, 1115 waiver staff
Schedule: Monday - Friday, 8:30am - 4:30pm
Pay: $80,000 annually
Learn more at mercyhaven.org!
MERCY HAVEN IS COMMITTED TO A POLICY OF EQUAL EMPLOYMENT OPPORTUNITY AND WILL NOT DISCRIMINATE AGAINST AN APPLICANT OR EMPLOYEE ON THE BASIS OF RACE, RELIGION, GENETIC PREDISPOSITION, CREED, COLOR, NATIONAL ORIGIN, ANCESTRY, SEX, SEXUAL ORIENTATION, AGE, MARITAL STATUS, VETERAN STATUS, DOMESTIC VIOLENCE VICTIM STATUS, DISABILITY OR ANY OTHER PROTECTED CATEGORY UNDER APPLICABLE LAW.