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Director of Supplier Performance Management

Microsoft Corp

Washington D.C., DC

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JOB DETAILS
SALARY
$130,900–$277,200 Per Year
SKILLS
Business Operations, Change Management, Cloud Computing, Construction, Continuous Improvement, Cost Control, Cross-Functional, Electrical Components, Finance, Fortune 500 Customers, Leadership, Lean Manufacturing, Lean Six Sigma, Management Strategy, Microsoft Infrastructure, Microsoft Product Family, Microsoft Windows Azure, Network Operations Center, Operational Improvement, Operational Strategy, People Management, Performance Metrics, Performance Modeling, Process Improvement, Process Management, Process Modeling, Project/Program Management, Purchasing/Procurement, Risk, Risk Analysis, Risk Management, Service Level Agreement (SLA), Supply Chain, Supply Chain Management, Team Lead/Manager, Trend Analysis, Vendor/Supplier Evaluation, Vendor/Supplier Management, Vendor/Supplier Planning, Vendor/Supplier Quality Management
LOCATION
Washington D.C., DC
POSTED
4 days ago

Overview

Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft's core cloud platforms and services that millions of people use every day. With more than 95% of Fortune 500 business on Azure, 180 million using Office 365, and millions using other services - all running on Microsofts cloud infrastructure - CO+I builds and operates the foundation upon which Microsoft's mission to empower every person and organization comes to life.

The Core Datacenter Services ("CDS") procurement team is seeking a Director of Supplier Performance Management to lead the strategy, execution, and continuous improvement of supplier performance across our datacenter supply chain. This role operates at the intersection of supplier strategy, operational excellence, and cross-functional alignment, driving measurable business outcomes including availability, cost optimization, and speed to deploy. This leader will define a global supplier management model, establish performance standards, and partner across engineering, operations, finance, and procurement teams to deliver a One Microsoft approach to supplier engagement.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

  • Define and execute a global supplier management strategy, including performance frameworks, governance models, and standardized processes. Drive supplier performance metrics (SLAs, KPIs), ensuring accountability and continuous improvement. Lead supplier segmentation and engagement strategies to optimize value, risk mitigation, and operational reliability.

  • Lead a team managing a portfolio of global programs focused on supplier performance, escalation management, and operational excellence. Establish and drive a consistent Rhythm of Business (ROB) to improve supplier outcomes and stakeholder alignment. Oversee program health, including timeline, risks, dependencies, and measurable outcomes. Drive data-driven decision making by leveraging analytics to identify trends, risks, and optimization opportunities. Provide executive-level insights into supplier performance, risks, and opportunities.

  • Partner with datacenter operations, engineering, finance, and sourcing teams to ensure alignment on supplier priorities and outcomes. Act as a trusted advisor to datacenter operations, influencing decisions and aligning suppliers to business needs. Drive a One Microsoft approach across stakeholders to ensure consistency in supplier interactions and messaging

  • Translate the organizational vision into team priorities. You'll also translate strategy into team priorities and gain buy-in from stakeholders, partners, and customers

  • Embody our culture and values.

Qualifications

Required Qualifications:

  • Bachelors Degree in Business, Operations, Finance or related field AND 8+ years work experience in program management, process management, process improvement Operations, Finance or related field AND 8+ years work experience in program management, process management, process improvement OR equivalent experience.

  • 6+ years management (e.g., people, project, process, vendor, change) experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

  • Masters Degree in Business, Operations, Finance or related field AND 10+ years program management experience, process management, process improvement OR Bachelors Degree in Business, Operations, Finance OR related field AND 12+ years experience in program management, process management, process improvement.

  • 8+ years people management experience.

  • Commercial understanding and experience working with contracts for relevant categories (General Contractors, Mechanical & Electrical Equipment, Construction Services, Operations Services).

  • Knowledge of data center industry and experience managing a variety of project delivery methods - ability to lead a project team in defining risk and developing the appropriate contracting and compensation approach.

  • Experience effectively interacting with diverse groups across organizational levels.

  • Familiarity with common process improvement methodologies (Lean, Six-Sigma, etc.) and ability to facilitate change management.

  • Ability to implement new processes and get buy in from a cross functional team.

  • Operations experience in one or more key categories including Data Center Equipment, Mechanical & Electrical Equipment or IT Hardware.

  • Experience in Supply Chain vendor management.

#COICareers | #CDSCareers

Business Program Management M6 - The typical base pay range for this role across the U.S. is USD $130,900.00 - $277,200.00 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600.00 - $303,600.00 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

Business Program Management M6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

Business Program Management M6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

Business Program Management M6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

Business Program Management M6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

About the Company

M

Microsoft Corp

DO WHAT YOU LOVE
Make your mark on the world’s most used technologies. Develop the next hit mobile application. Pioneer a startup that could be the next big thing. At Microsoft, you choose your path.

Headquartered in Redmond, Washington, Microsoft is a top innovator in both the consumer and enterprise technology industry. Just a few of the many things our products do are unleash creativity, connect businesses, and make learning more fun. But our continued success is based on one thing: our employees. We hire amazing, talented people and give them the opportunities—and the tools—to succeed.

WHY MICROSOFT?
As a Microsoft employee, you’re surrounded by a diverse group of the smartest people in your field. This fosters new ideas, better business results, and creates a dynamic work environment. In the office, you’re constantly challenged and supported by your colleagues. Every day holds something new and exciting.

We also offer unparalleled depth and breadth of career opportunities. As an industry leader in multiple fields, working for Microsoft means being able to do whatever you feel passionate about—and being able to make an impact in that field. From day one, we give our employees significant responsibility. This means that you’ll know that you directly contributed to something that has a positive impact on people worldwide. Whether you choose to work in management, dive deep into the newest technology, or explore multiple professions, you’ll find everything you need at Microsoft to drive your career—and to make a difference.

WE GET IT – YOU’RE MORE THAN YOUR JOB
Everyone works differently and is motivated by different things. We also understand that there’s more to you than your job. That’s why we offer competitive pay and a wide assortment of benefits-- to help you make the most of life at work and away from it.

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COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer Software
FOUNDED
1975
WEBSITE
http://www.microsoft.com