Title Director of Spa & Ancillary RevenueCompany Bolt Farm Treehouse | Whitwell TNLocation On-Site expanding to Americas most breathtaking locationsEmployment Type Full-Time | 247 Luxury Wellness EnvironmentOTE 120k-180k uncappedYou Know This Role Was Built for You If…Youve run luxury wellness or experiential revenue as a disciplined machine-not from decks but from the floor.YouveLed 10-20 person teams to consistent executionDriven 20-50 ancillary revenue lift through utilization attach and rebookingCoached tasteful selling that protects romance wellness and trustOperated with dashboards not vibesBackgrounds that win hereHigh-end spas · Boutique fitness Equinox Orangetheory Pilates · Premium retail Sephora Lululemon · Experiential hospitality.No spa experience required.Commercial instinct humane leadership required.If you avoid weekly metrics soft-pedal standards or want guaranteed pay-stop here.The Role Plain TruthYou run spa on-site ancillary revenue as a predictable high-margin system.You do not invent new offers.You do not expand guest promises.You do not add operational complexity.You extract more value from what already works-cleanly calmly and at scale.Revenue only counts ifQuality holdsOps stay calmGuest trust increasesWhat You Own Very Explicit1. Spa Operations & Revenue End-to-EndYou directly lead the spa team and results.You ownUtilization flow and schedule discipline target 95Revenue per available treatment RPABooking conversion rebooking and upgradesTherapist coaching service flow soft sellingSame-day issue resolution and QA readiness2. On-Site Ancillary Revenue Existing Streams OnlyYou maximize current revenue channelsSpa add-ons and upgradesRebookingReferralsMeals programRetail minibarIn-stay upsells via hostsPre-stay upsellsGuardrailNo new packages for 6-12 months or until Founder approval No new promisesNo volume ops cant deliver3. Offer Execution & Conversion SystemsYou operationalize what already existsScriptsTimingPresentationAttach pointsTeam behaviorsYou run weekly revenue tests inside approved offersKeep winnersKill losers fast4. On-Floor LeadershipYou areOn the floor dailyCoaching in real timeReviewing guest profiles VIP high-intent HNWWorking shoulder-to-shoulder with spa host teamsThis is not a desk role.Not Owned By This RoleNew product or package creationPricing or brand positioningOps enforcement or QA passfail Head of Standards & AccountabilityStaffing outside the spaMarketing demand generationYou convert demand.You do not invent it.How Youll WinSpa becomes a reliable high-margin engineAncillary revenue per occupied night climbs cleanlyRebooking and referrals rise without pressureTeams sell with warmth not pushOps remain calm as revenue scales90-Day OutcomesDays 1-30Lock baselines utilization RPA conversionInstall coaching cadenceClose obvious revenue leaksDays 31-60Spa running predictablyAttach and rebooking behaviors consistentOne core metric up 10-20Days 61-90Repeatable playbooks lockedRevenue up with no QA degradation12-month optimization roadmap deliveredScorecard Objective Non-NegotiableSpa utilization Revenue per available treatmentAncillary revenue per occupied nightRebooking referral revenueQA gate revenue does not count if standards slipCompensationOTE 120k-180k uncappedBase ~60k-80kPerformance ~60k-100kPayout cadenceWeekly core revenue metricsMonthly rebooking referral performanceNo subjective bonuses.No self-reporting.Who Thrives HereOperators whoWin weeklyCoach teams instead of hero-sellingProtect luxury while driving numbersCan say stop" as confidently as sell"Take pride in calm profitable executionOne-Line TruthYou are paid to turn existing guest desire into predictable high-quality revenue-without ever breaking trust luxury or operations.Application InstructionsResume brief note on experience How you drove predictable spa or ancillary revenue while protecting guest experience."