Director of Software QA

About Teal

Teal Communications, Inc. ("Teal") is a high growth software company that offers a cloud-native "Network Orchestration Service" built to connect Physical AI & IoT devices to data networks globally. Teal has been recognized by Inc. 5000 and Deloittes Fast 500 as one of the fastest growing private companies in the United States (#1 in Seattle-Metro and #9 Software Company in the United States).

The Opportunity

We are seeking a full-time Director of Software QA. The ideal candidate will have 7+ years of experience leading the development and maintenance of Java-based Test Automation for Web Applications. Telecommunications, Physical AI and/or Internet of Things (IoT) industry is a plus. This role will report to Teal's VP of Engineering (VP of Product & Head of Engineering in the interim), working closely with our team based out of Europe and Seattle, WA. Our team is distributed in various time zones so off-hour work may be required. Individuals who thrive at Teal exhibit the following success skills: Curious, Owner's Mentality, Relentless, Collaborative, Growth Mindset, and Empathetic.

How You'll Contribute:

• Lead and manage all QA functions in the product development lifecycle from gathering requirements to functional, system and regression testing.
• Create and review test cases to maximize potential for automated test execution
• Plan a roadmap and report on the backlog of tasks required for the implementation of sufficient product test coverage
• Implement real world programmatic tests at varying scope (component integration, system integration, performance)
• Effectively isolate and analyze defects providing detailed steps and conditions or defect reproduction.
• Design and implement tools and frameworks to simplify test development, including simulators/mocks and data generators including integration into our CI platform.
• Assess, evaluate, and lead the usage of new tools and testing methodologies
• Provide peer feedback in design and code reviews

Qualifications:

• Bachelor's Degree or equivalent experience preferred
• 7+ years' experience as a Test Automation/QA Engineer with professional track record
• Hands-on development experience in Java
• Good understanding of telecommunications, eSIM and the Internet of Things (IoT) industry
• Strong hands-on experience with Automation of APIs using SOAPUI/Rest Assured or other API automation frameworks.
• Strong, hands-on experience in web test automation using Selenium, Cucumber, Gherkin BDD, Eclipse, IntelliJ, API testing with Rest Assured, Postman
• Experience with Agile software development process and DevOps
• Working knowledge of cloud environments (AWS) and databases such as MongoDB and MySQL is a plus.
• Ability to work with the Engineering team, resolve issues, coordinate on product design, and offer inputs on the testability of functional elements and product designs
• Work closely with the Engineering team to develop/execute test plans and cases, and deliver high quality products
• Review functional and technical documentation in order to identify requirements for the creation of test plans, test cases, and test scripts
• Experience with AI-assisted development tools (e.g., GitHub Copilot, Cursor, or Claude) is a plus
• Communication skills including ability to communicate with all levels within the firm.

Compensation & Benefits:

• Competitive Salary & Equity Package (DOE)
• Unlimited Paid Time Off
• Maternity and paternity leave
• Ability to work remote
• Health, dental, vision, and pet insurance
• 401(k)
• Opportunity to work for a high-growth company in a hyper-scale industry

Teal Communications, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Location

The ideal candidate will be in the Greater Seattle Metro and available to work in person at Teal's offices in Kirkland, WA at least 2 days per week.

Seniority Level

Minimum 7+ years experience

Industry

Software, Physical AI, Networking, Telecommunications

Employment Type

Full-time

Job Functions

Software Development & Engineering