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Director of Service and Maintenance

Capitol Companies

Chantilly, VA

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JOB DETAILS
SKILLS
Best Practices, Budget Management, Business Growth, Business Support, Commercial Real Estate, Communication Skills, Computer Skills, Construction, Construction Projects, Customer Relations, Customer Satisfaction, Customer Support/Service, Dental Insurance, Diversity, Expense Tracking, Health Insurance, Industry/Trade Analysis, Maintain Compliance, Maintenance Services, Operational Improvement, Organizational Skills, Policy Implementation, Problem Solving Skills, Procedure Implementation, Process Improvement, Project Tracking, Property Management, Regulatory Compliance, Residential Real Estate, Safety Compliance, Safety Standards, Safety/Work Safety, Service Delivery, Team Player, Time Management, Vision Plan
LOCATION
Chantilly, VA
POSTED
30+ days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Job description:

We are a leading property management firm with an expanding portfolio of residential and commercial properties. We are committed to providing exceptional service and maintenance solutions to enhance our clients’ living and working environments. We are currently seeking a highly qualified individual to join our team as the Director of Service and Maintenance.

Position Summary:

The Director of Service and Maintenance will oversee all aspects of our maintenance operations, ensuring that our properties meet the highest standards of safety, quality, and customer satisfaction. The successful candidate will have a strong background in construction services, customer service, estimating, and scheduling, with a proven ability to manage and coordinate work crews effectively.

Key Responsibilities:

- Lead and manage the service and maintenance department, providing direction and support to staff and work crews.- Oversee estimating, scheduling, and execution of maintenance and repair projects across our property portfolio.

- Ensure timely and effective communication with property managers, clients, and tenants regarding maintenance issues and solutions.

- Conduct regular site visits to assess properties and ensure compliance with safety regulations and company standards.

- Develop and implement maintenance policies and procedures to streamline operations and improve service delivery.

- Manage budgets and control expenses, ensuring efficient use of resources.

- Collaborate with other departments to support business growth and optimize client satisfaction.

- Stay updated on industry trends and best practices to continually enhance service offerings.

Qualifications:

- Minimum of 5 years of experience in the construction services industry, preferably in a service and maintenance role.

- Strong background in customer service and client relations.

- Proven experience with estimating and scheduling for maintenance and construction projects.

- Demonstrated ability to manage and oversee work crews effectively.

- Proficient computer skills, including experience with estimating and scheduling software.

- Excellent communication, organizational, and problem-solving skills.

- Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer:

- Competitive salary and benefits package.

- Opportunity for professional growth and development within a dynamic and expanding company.

- Supportive and collaborative work environment.

If you are a motivated and experienced professional looking to take on a leadership role in service and maintenance, we invite you to apply. Please submit your resume and a cover letter detailing your qualifications and relevant experience and salary requirements.

Equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Company

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Capitol Companies