Budget Management, Capital Project, Communication Skills, Forecasting, Home Inspections, Housekeeping/Cleaning, Internal Audit, Inventory Management, Laundry, Leadership, Maintain Compliance, Manufacturing, Mentoring, Problem Solving Skills, Procurement Management, Team Building, Time Management
Lead day-to-day operations of Front Office, Housekeeping, and Laundry to ensure service excellence and brand compliance. Manage departmental budgets, labor, and expenses; prepare accurate forecasts to support financial performance. Hire, train, and mentor associates, promoting a positive work culture and driving team development. Conduct routine property inspections to maintain brand standards and ensure cleanliness and guest readiness. Oversee VIP guest experiences and ensure prompt resolution of guest concerns or service opportunities. Coordinate with Engineering on maintenance and capital improvement projects, ensuring timely issue resolution. Maintain strict adherence to key control, safety, lost and found procedures, and internal audit compliance. Manage purchasing, inventory, and end-of-month reporting for rooms division supplies and materials. Lead effective departmental meetings and encourage strong interdepartmental communication. Qualifications: Proven leadership experience i...Operations, Director, Operation, Manufacturing, AssociateC
Concord Hospitality Enterprises Company