Director of Revenue Management, Strategy and Analytics

The opportunity

Delaware North Global Headquarters is hiring a Director of Revenue Management, Strategy and Analytics to join our team in Buffalo, New York. As a Director of Revenue Management, Strategy and Analytics, you will provide senior leadership over the Parks, Gaming and Australia revenue management team and play a critical role in the broader go-to-market strategy. This role helps to own pricing, demand forecasting, and distribution strategies across the Parks portfolio, translating data and market dynamics into yield-optimizing decisions. As the senior point of accountability for revenue performance, the Director leads and develops a medium-sized team, partners cross-functionally with Sales, Marketing, Operations, and Finance, and ensures the organization captures the full pricing and distribution upside available across the portfolio.

Pay

Minimum - Anticipated Maximum Base Salary: $104,100 - $140,500 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Set, govern, and refine pricing and yield strategy across the Parks portfolio to maximize revenue and margin.
• Lead demand forecasting and revenue planning, ensuring accuracy and timely response to market and competitor shifts.
• Own distribution and channel strategy, including partner relationships and optimization of channel mix and economics.
• Lead, mentor, and develop the revenue management team, building capability and a high-performance culture.
• Serve as the senior commercial point of accountability for revenue performance, reporting, and analysis to executive leadership.
• Identify and implement improvements to revenue management systems, tools, and processes, monitor competitive activity and market trends, and partner with Marketing, GM/Operations, Finance and Sales Leaders to align business and pricing strategies.

More about you

• Bachelor's degree in Business, Finance, Economics, Hospitality, or a related field; advanced degree a plus
• Minimum 5 years' progressive experience in revenue management, pricing, or distribution, including prior leadership of a team
• Previous experience working in Hotels, both independent and flagged, and casinos strongly preferred
• Demonstrated track record of driving measurable revenue and margin improvement through pricing and yield strategy
• Strong analytical capability, with fluency in revenue management systems, forecasting models, and data-driven decision-making
• Lead revenue strategy for casino hotel operations by yielding rates and inventory based on Average Daily Theoretical value, balancing room revenue optimization with overall gaming profitability and guest reinvestment strategy

Shift details

Days

Evenings

On call

Holidays

M-F

Evenings as needed

Who we are

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality - come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.