Administrative Skills, Budgeting, Communication Skills, Continuous Improvement, Crisis Management, Data Analysis, Developmental Disabilities, Homeland Security, Incident Management, Leadership, Maintain Compliance, Medicaid, OSHA, Organizational Skills, Performance Analysis, Problem Solving Skills, Process Improvement, Quality Management, Regulations, Service Delivery, Set Goals, Sustainability, Zoning
CPARC is seeking an experienced, mission-driven Director of Residential Services to lead our Residential Services division. This dynamic leader will advance CPARC's commitment to delivering high-quality, person-centered supports for individuals with intellectual and developmental disabilities.
The Director of Residential Services provides strategic oversight, ensures regulatory compliance, and guides long-term planning across 21 Residential Group Homes. This position collaborates closely with Associate Directors and other agency leaders to promote excellence, consistency, and innovation across the division.
Key Responsibilities:
- Oversee day-to-day residential services through effective delegation
- Ensure adequate staffing, quality service delivery, and operational efficiency
- Respond to referrals and identify opportunities for program growth in Cumberland, Perry, and Dauphin counties
- Maintain full compliance with ODP, DHS, Medicaid Waiver, HUD, OSHA, zoning, and other regulatory bodies
- Serve as Incident Management (IM) Representative and oversee HCSIS reporting
- Coordinate audits, investigations, and quality improvement activities
- Prepare and manage the annual Residential Services budget
- Monitor financial performance and ensure long-term sustainability
- Develop divisional goals aligned with CPARC's mission and long-range plan
- Reinforce person-centered, trauma-informed practices across all programs
Qualifications
Education & Experience:
- Master's degree in Human Services or related field + 5 years administrative experience OR
- Bachelor's degree + 8 years administrative experience
(Residential Services experience strongly preferred)
Preferred Skills:
- Strong leadership, organizational, and crisis management skills
- Excellent communication and problem-solving abilities
- Ability to analyze data and drive continuous improvement
- In-depth knowledge of Pennsylvania ODP regulations
Salary & Benefits
- Annual Salary: $83,830.00
- Excellent fully paid benefits package, including health, dental, and vision insurance at no cost for employee coverage
- 3 weeks of vacation during your first year of employment
- Life insurance, long-term disability, and retirement benefits included
EOE AA M/F/Vet/Disability
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The Arc of Cumberland & Perry Counties