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Director of Renewals

Idera, Inc.

Austin, TX

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Analysis Skills, B2B eCommerce, Best Practices, Brand Management, Business-to-Business (B2B) Software, Communication Skills, Contract Approval, Cross-Functional, Data Management, Data Processing, Data Quality, Database Administration, DevOps, Exceeded Sales Goal, Finance, Forecasting, Leadership, Legal, Mentoring, Metrics, Partner Sales, Performance Metrics, Pricing, Product Support, Reporting Dashboards, Retention Programs, Risk, Risk Analysis, Risk Management, Sales, Sales Pipeline, Salesforce.com, Software Development, Time Management, Timing Verification, Trend Analysis
LOCATION
Austin, TX
POSTED
30+ days ago
Idera, Inc. delivers B2B software tools that technical users trust most. Our portfolio spans database administration, application development, DevOps, and data management. Idera continues to grow rapidly through both organic expansion and acquisitions, and we are seeking a strategic, results-driven Director of Renewals to lead and scale our global renewals organization across multiple brands.

Role Summary
The Director of Renewals owns the global renewals and retention strategy across 8 Idera brands, leading brand managers and renewal representatives to consistently exceed renewal, retention, and expansion targets. This role is highly visible and partners closely with executive leadership, Sales, Finance, Product, Legal, and Customer Success. 

You will be accountable for forecasting accuracy, renewal execution, retention analysis, and
proactive risk mitigation while motivating and developing high-performing teams. This role
requires strong executive presence, advanced data fluency, and hands-on operational
leadership including comfort working directly in Excel and Salesforce.

Key Responsibilities
Leadership & Strategy
● Own and execute the global renewals and retention strategy across 8 Idera brands
● Lead, mentor, and motivate brand managers and renewal reps to meet and exceed business goals
● Establish clear performance expectations, KPIs, and accountability across teams
● Proactively identify organizational, process, and data blind spots before they impact results
● Serve as senior escalation point for high-risk, high-value, or complex renewal situations Forecasting, Data and

Analytics
● Deliver accurate, executive-ready renewal forecasts with confidence and clarity
● Articulate projections, risks, and scenarios to senior leadership and executive stakeholders
● Own renewal pipeline health, including risk assessment, timing, and deal strategy
● Conduct deep retention analysis to identify trends, churn drivers, and growth opportunities
● Build and maintain Excel-based models, trackers, and analyses as needed (hands-on) Salesforce & Reporting

Excellence
● Act as a Salesforce reporting expert for renewals and retention metrics
● Design, refine, and maintain dashboards, reports, and forecasting views
● Ensure data integrity, pipeline hygiene, and consistent reporting across brands
● Translate Salesforce data into actionable insights and executive-level narratives Execution & Cross-Functional

Leadership
● Drive on-time renewals, favorable contract terms, and expansion opportunities
● Partner with Sales, Customer Success, Support, Product, Finance, and Legal to remove renewal barriers
● Lead weekly/monthly forecast calls, pipeline reviews, and at-risk account discussions
● Develop and scale renewal best practices, playbooks, and operating cadences
● Influence pricing, term structures, and retention initiatives based on data and outcomes

Preferred Experience & Skills
● 5+ years leading B2B software renewals or revenue functions
● Proven people leader managing multi-brand teams and managers
● Expert in Salesforce forecasting, reporting, and pipeline management

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About the Company

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Idera, Inc.