Director of Referrals (Full-Time | In-Office or Hybrid | Partner Relations — Referred-Out) Location: Ogden, Utah Department: Partner Relations Reports To: Executive Leadership Employment Type: Full-Time / Exempt Starting Compensation Range: $140,000 - $180,000 (DOE) About the Role We are seeking a strategic and relationship-driven Director of Referrals to lead Lowe Law Group’s Referred-Out function and oversee the continued growth and performance of our outbound referral network. This role serves as a key bridge between Lowe Law Group and our referral partners, helping ensure cases are strategically placed with high-quality partner firms while maintaining strong alignment between external relationships and internal operations. The Director of Referrals is responsible for overseeing referred-out partnerships, referral network performance, outbound referral strategy, and team leadership across the Partner Relations Department’s Referred-Out lane. This is a high-impact leadership role focused on:
What You’ll Own As Director of Referrals, you will be responsible for overseeing the firm’s referred-out partner network and ensuring the department operates in a structured, scalable, and relationship-focused manner. Key responsibilities include: Leading the strategic direction of the referred-out referral network and outbound partnership initiatives Maintaining high-level relationships with law firm partners and serving as an escalation point for sensitive or complex issues Overseeing referral network performance, partner alignment, and overall partner quality Identifying opportunities to strengthen and expand the firm’s partner network across jurisdictions and practice areas Supporting growth initiatives related to Outside Practice (OP) and Outside State (OS) referrals Providing leadership, accountability, and development for team members within the Referred-Out function Collaborating cross-functionally with Legal Team, Intake, Operations, and other departments to support referral execution and operational alignment Monitoring referral workflow performance, partner responsiveness, and operational consistency across the department Identifying inefficiencies, gaps, or risks and driving process improvements that support scalability and long-term growth Helping ensure referred-out cases are handled with professionalism, organization, and strong follow-through What We’re Looking For This role is best suited for someone who brings: Strong leadership and relationship management skills The ability to build credibility and trust with attorneys, law firms, and external stakeholders Strategic thinking and operational problem-solving ability Strong communication, organization, and accountability Comfort balancing relationship management with operational execution The ability to lead teams and drive performance in a fast-paced environment A growth-oriented mindset with a focus on long-term scalability and improvement Education & Experience 5+ years of experience in strategic partnerships, business development, legal operations, relationship management, or professional services Experience leading external relationships, strategic accounts, or partnership initiatives Experience supporting or managing teams Strong knowledge of personal injury law, referral dynamics, and legal operations strongly preferred Business-to-business (B2B) sales or partnership development experience is highly preferred Bachelor’s degree or equivalent professional experience preferred What Success Looks Like The referred-out network is organized, scalable, and operating effectively Partner relationships remain strong, responsive, and aligned with company expectations The department operates with clear accountability, structure, and follow-through Network gaps and operational inefficiencies are proactively identified and addressed The firm continues to improve partner quality, referral outcomes, and overall network performance Cross-functional collaboration supports a seamless referral experience across the organization Physical & Work Requirements Primarily office-based role with frequent computer, phone, and meeting use Ability to sit or stand for extended periods Occasional travel may be required Compensation & Benefits Competitive salary based on experience and qualifications Performance incentive opportunities Health insurance Dental insurance 401(k) with company match Paid time off (PTO) Why Lowe Law Group Lowe Law Group is a fast-growing personal injury firm focused on building high-performing teams, strong partnerships, and scalable systems that support long-term success. This role offers the opportunity to:
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