The Director of Quality will report to the North America COO and lead a quality team of around 10-15 direct reports and a total team of 35-40. This includes Quality Managers, Supplier Quality, Auditor, Quality Customer Engineers, Quality Systems Managers, APQP and PPAP team and others. Client DetailsThe Director of Quality will report to the North America COO and lead a quality team of around 10-15 direct reports and a total team of 35-40. This includes Quality Managers, Supplier Quality, Auditor, Quality Customer Engineers, Quality Systems Managers, APQP and PPAP team and others. The Director of Quality will lead the NA quality function and ensure all the facilities are meeting the organization's quality standards, and the customers' needs as well. The Director of Quality will leverage the great internal legacy knowledge while bringing in fresh ideas to drive continuous improvement and challenging the status quo.Our client for the Director of Quality North America opportunity is a global manufacturer with strong presence in North America, Europe and Asia. They are 90% an automotive Tier 1 supplier and 10% general industrial and have just won a supplier award in Q1 2026 from one of the Big 3 OEMs. This role is located in the Chicago, Illinois suburbs. Relocation will be required. DescriptionEnsure all employees understand customer expectations related to product quality and serviceAct as the internal advocate for customer requirements and expectationsMaintain compliance of systems with ISO 9001 and IATF standards, ensuring proper implementation throughout the organizationPromote a process-driven approach across all functions within the companySupport waste reduction initiatives through structured problem-solving methodologiesEncourage identification, sharing, and adoption of best practices across facilitiesOversee the development, maintenance, and implementation of quality management system documentation, including customer-specific requirements (CSRs)Drive a cultural of continuous improvement and learning across experienced tenured employees and new hires through training and knowledge sharingPartner with the Head of Supply Chain, Purchasing, Plant Managers to drive partnership and positive outcomesLead the quality organization to ensure adherence to all QMS policies and proceduresEnsure internal and external audits are conducted and that any identified gaps are addressed with appropriate corrective actionsRecommend and coordinate quality-related training programs and evaluate their effectivenessEstablish and maintain systems for tracking quality-related events, including nonconformances and corrective/preventive actionsFacilitate departmental meetings to review and address quality-related topicsDefine and monitor key performance indicators to evaluate QMS effectivenessLead regular reviews of company quality performance and communicate results through monthly reportingOversee product certification processes and customer sample submissionsEvaluate market and customer needs to enhance and refine the quality management systemCoordinate and support customer and certification body visits to facilitiesEnsure processes are in place to identify, communicate, and fulfill both stated and implied customer quality requirementsManage customer quality concerns and complaints to ensure timely and effective resolution ProfileBachelor's Degree in Engineering, Operations, or related10 - 15 years of experience in manufacturing engineering, quality, health and safety in b2b manufacturing 5 years minimum of quality leadership experience Must have experience with industrial manufacturing, automotive industry experience highly preferredExperience working in a global organization working with direct leadership and in a matrix reporting structureExperience with SAP highly preferred, but not requiredAbility to work with all levels of management and strong customer facing skills and experienceProficient with all Microsoft Office applicationBusiness minded and strong teamworkStrong communication and leadership skillsISO9001 and IATF 16949Strong work ethic and high attention to detailAbility to travel 25-35% Job OfferCompetitive base salary $180,000 - $215,000, bonus, car allowance, relocation assistance if needed, full benefits, 401K, vacation, holidays. Being a part of a growing and innovative company being highly visible to the North America and Global Leadership team. Page Executive is the global executive search, senior leadership recruitment, and executive advisory arm of PageGroup plc. PageGroup PLC was established in the United Kingdom in 1976. With over 45 years of experience, PageGroup is a globally recognized leader in professional recruitment. Operating across 36 markets with more than 130 offices, our expertise spans multiple industries and job functions. We provide tailored recruitment solutions through four distinct brands.
About the Company
M
Michael Page International
Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
Our business was established in Canada in 2005 when we opened our Toronto office. Our role is to work with employers and job seekers to facilitate a successful match. This can range from advising a global company on a candidate sourcing strategy to helping a job seeker find their dream job.
In Canada, we focus on recruiting for the following areas:
Banking and financial services
Digital and e-commerce
Engineering and manufacturing
Finance and accounting
Human resources
Information technology
Marketing
Oil and gas
Procurement and supply chain
Property and construction
Sales
An Established Brand
The Group has established a leading presence in many of the key markets for professional recruitment around the world and has positioned itself in certain other markets, which offer the opportunity for future growth. Within its current largest markets, Michael Page has also built a regional presence, including in the UK, France and Australia. Consequently, the Michael Page brand is among the most widely recognized brands in the professional recruitment industry.
A Market Leader
The role of a recruitment consultancy is to act as an intermediary, identifying and sourcing suitably qualified candidates on behalf of its clients. Candidates are recruited either for permanent or contract positions (typically for a fixed term) or on a temporary basis. Within the overall recruitment industry, the market for professional recruitment services is a specialist sector which has developed more recently. Michael Page is widely recognized as leading the development of this market around the world.
Learn the benefits of working with Michael Page yourself. Submit your resume or contact a Michael Page recruitment consultant today.