Director of Product and Merchandising

At Vision Innovation Partners , we exist to protect and restore vision. Because Vision is our Mission, everyone at VIP focuses on providing great patient outcomes and experiences. A career at VIP provides opportunities for growth and development, and a culture centered on our Shared Values – PATIENTS.

The Director of Product & Merchandising leads optical product strategy and execution across a multi-location organization. This role owns product sourcing, merchandising standards, and enterprise rollout while driving financial performance across revenue, margin, and EBITDA. The ideal candidate brings strong optical expertise, financial discipline, and the ability to translate strategy into consistent field execution.

What You Will Do: 

• Lead optical assortment strategy across frames, lenses, contact lenses, and product packages
• Own product P&L performance including revenue, margin, COGS, net sales, and EBITDA
• Negotiate vendor pricing, programs, and rebates to optimize margin and profitability
• Drive inventory efficiency through forecasting, inventory turns, and demand planning
• Establish and maintain enterprise-wide optical merchandising standards
• Develop and execute planograms, board resets, product refreshes, remodels, and new location setups
• Ensure consistent brand presentation and profitability across all locations
• Own optical product training strategy for frames, lenses, contact lenses, and packages
• Partner with Training and Marketing to develop launch playbooks, selling tools, and education materials
• Lead readiness for product refreshes and new releases, ensuring teams are trained and merchandising is executed
• Align product marketing initiatives with assortment changes to drive capture rate, multiple-pair sales, annual supply conversion, margin, and EBITDA
• Lead enterprise implementation of new products, pricing strategies, and merchandising initiatives
• Partner cross-functionally with Operations, Finance, Marketing, and field leadership
• Translate strategy into clear execution standards, timelines, and accountability

What You Will Bring:

• 8+ years of experience in optical, specialty retail, or healthcare retail
• Demonstrated ownership of product P&L including revenue, margin, COGS, and EBITDA
• Strong understanding of optical products including frames, ophthalmic lenses, and contact lenses
• Proven experience with inventory management, forecasting, and improving inventory turns
• Experience leading enterprise-wide product launches and merchandising rollouts
• Strong vendor negotiation, financial analysis, and cross-functional leadership skills
• Ability to translate strategy into clear execution standards for field teams
• Bachelor’s degree in business, Merchandising, Supply Chain, Finance, or related field
• Experience in a multi-location optical organization (20+ locations)
• Hands-on experience with optical planograms, board management, and store remodels
• Experience leading packaged pricing or value-based optical programs
• Strong change-management experience driving adoption in field teams
• Experience partnering closely with Finance on forecasting and EBITDA planning

What we offer:

     • Competitive compensation package
     • Excellent comprehensive benefits
     • 401(K)
     • Significant eye care discounts
     • Continuing education allowances
     • Career growth and development
     • PTO and holidays off

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.