Director of Platform Engineering

The Company

OpenTech Alliance, Inc. was founded in 2003 and is a leading technology provider to the self storage industry. The company delivers software-enabled solutions including online auctions, access control systems, full-service kiosks, and call center services to self storage operators across North America, with a growing international presence.

Headquartered in Phoenix, AZ, OpenTech supports many of the largest self storage operators in the U.S. and continues to scale its core products while strengthening internal operations to support growth.

About the Role

We are seeking a strategic Director of Platform Engineering to lead the platforms, standards, and practices that power OpenTech's engineering ecosystem. This role oversees cloud infrastructure, developer experience, software delivery, observability, and reliability - enabling teams to build and ship software safely at scale.

The ideal candidate brings a strong balance of technical vision and operational discipline, with the ability to partner across Engineering, Product, Security, and Executive Leadership to accelerate delivery and strengthen resilience.

Key Responsibilities

Technology Strategy & Leadership

• Define and execute the long-term DevOps, Platform Engineering, and Infrastructure strategy
• Establish technology roadmaps aligned to company growth, scalability, and reliability objectives
• Evaluate emerging technologies and drive adoption of modern software delivery practices
• Serve as a trusted advisor to executive leadership on infrastructure and operational strategy

Platform Engineering & Software Delivery

• Own the architecture and operation of cloud infrastructure platforms
• Establish standards for CI/CD, Infrastructure as Code, deployment automation, and environment management
• Drive improvements in delivery performance, deployment frequency, and change failure rates
• Build internal platforms that enable self-service capabilities for development teams

Reliability & Operational Excellence

• Establish and maintain SLOs, SLIs, and operational performance metrics
• Own infrastructure availability, disaster recovery, and business continuity strategies
• Lead incident management, postmortem reviews, and continuous improvement initiatives
• Drive a culture of observability, monitoring, and proactive system management
• Bachelor's degree in computer science, Engineering, Information Systems, or equivalent experience
• 8+ years in DevOps, Infrastructure Engineering, Platform Engineering, or Site Reliability Engineering
• 3+ years managing engineering teams
• Cloud platforms (AWS preferred): ECS, EC2, ECR, Lambda, RDS, S3, IAM, VPC, CloudWatch, CloudFront, SQS
• Infrastructure as Code (Terraform preferred); CI/CD platforms (Azure DevOps, GitHub Actions, Jenkins)
• Containerized workloads, orchestration platforms, networking, security, and cloud architecture
• Observability and monitoring platforms; disaster recovery and business continuity planning
• Enterprise databases: PostgreSQL, MySQL, Microsoft SQL Server; Git-based development workflows

Why Join OpenTech?

At OpenTech Alliance, you'll have the opportunity to lead meaningful platform transformation at a growing SaaS and hardware company. We offer a collaborative, fast-paced environment where your work directly shapes engineering effectiveness and the technology that self storage operators rely on every day