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Director of Pharmacy Operations

Matrix Pharmacy Group

Dripping Springs, TX

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JOB DETAILS
SKILLS
Building Systems, Certified Pharmacy Technician (CPhT), Coaching, Communication Skills, Continuous Improvement, Corrective Action, Documentation, Environmental Monitoring, Equipment Maintenance/Repair, HIPAA (Health Insurance Portability and Accountability Act), Health Insurance, Insurance Documentation, Leadership, Licensing Compliance, Maintain Compliance, Medicine, Mentoring, OSHA, Operational Support, Operations, Operations Management, Organizational Skills, Patient Care, Performance Analysis, Performance Metrics, Performance Reviews, Pharmacy, Procurement Management, Quality Assurance, Quality Management, Regulatory Compliance, Reimbursement, Retail, Schedule Development, Supplier Relationship Management (SRM), Team Lead/Manager, Team Player, Vendor/Supplier Evaluation, Vendor/Supplier Management, Vendor/Supplier Relations, Workflow Analysis
LOCATION
Dripping Springs, TX
POSTED
24 days ago
Benefits:
  • Bonus based on performance
  • Company parties
  • Employee discounts
  • Health insurance
  • Paid time off
  • Profit sharing

Director of Pharmacy Operations

West Austin / Dripping Springs, TX
 Full-Time


About Us


We are a fast-growing independent pharmacy serving West Austin and Dripping Springs with a strong focus on personalized medicine, compounding, and exceptional patient care.


We are building something special — a pharmacy that values precision, compliance, innovation, and team culture equally.


We are looking for a driven leader who thrives in a dynamic environment and wants to help grow a high-performing team.


Position Summary


The Pharmacy Operations Manager oversees daily pharmacy operations, staff leadership, compliance, vendor relationships, and PBM interactions.


This role is ideal for someone who enjoys building systems, leading people, and creating operational excellence — while working in a collaborative and forward-moving environment.


Compounding experience is preferred but not required for the right leader.


What You’ll Lead


Team Leadership


  • Hire, train, mentor, and develop pharmacy technicians and support staff

  • Create and manage team schedules

  • Conduct performance reviews and provide coaching

  • Maintain accountability while fostering a positive team culture

  • Lead team meetings and encourage continuous improvement

Daily Operations


  • Oversee prescription workflow (retail and compounding)

  • Ensure accuracy, efficiency, and high patient service standards

  • Monitor turnaround times and productivity

  • Identify and implement workflow improvements

Compliance & Licensure


  • Maintain all pharmacy licensure and registrations

  • Track renewal deadlines and submit required documentation

  • Ensure compliance with USP <795> and <797> standards

  • Prepare for inspections and accreditation reviews

  • Maintain OSHA and HIPAA training compliance

  • Oversee quality assurance documentation and logs

Accreditation & Audit Readiness


  • Maintain SOP manuals and policy documentation

  • Organize training records and environmental monitoring logs

  • Lead audit preparation and corrective action plans

  • Conduct internal compliance checks

Vendor & Supply Management


  • Manage relationships with wholesalers and suppliers

  • Monitor inventory and ordering systems

  • Coordinate equipment maintenance

  • Evaluate vendors and improve purchasing efficiency

PBM & Third-Party Management


  • Respond to PBM audits and documentation requests

  • Manage credentialing and re-credentialing

  • Address reimbursement discrepancies

  • Oversee prior authorization workflow systems

  • Maintain compliance with payer contracts

Growth & Strategy


  • Monitor key performance indicators

  • Identify opportunities to improve efficiency and revenue

  • Support ownership in operational growth initiatives

What We’re Looking For


  • 2+ years pharmacy experience (lead or senior technician preferred)

  • Texas Licensed Pharmacy Technician preferred

  • CPhT certification preferred

  • Strong understanding of pharmacy workflow and compliance standards

  • Experience handling PBM audits preferred

  • High proficiency with pharmacy software and technology

  • Strong leadership, communication, and organizational skills

  • Someone who takes ownership and leads by example

Why Join Us


  • Supportive and team-oriented environment

  • Opportunity to grow with an expanding independent pharmacy

  • Flexible scheduling

  • Health insurance stipend

  • Paid time off

  • Leadership role with real impact

If you enjoy building systems, leading people, and being part of a pharmacy that is growing with purpose — we’d love to meet you.




About the Company

M

Matrix Pharmacy Group