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Director of Patient Services - Registered Nurse.

CareTen Inc

Hackensack, NJ

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JOB DETAILS
SKILLS
Accreditation Standards, Case Management, Certification Evaluation, Clinical Medicine, Clinical Monitoring, Clinical Practices/Protocols, Conflict Resolution, Customer Satisfaction, Customer Service Evaluation, Customer Service Management, Customer Support/Service, Health Plan, Healthcare, Healthcare Quality, Home Care, Maintain Compliance, Marketing, Needs Assessment, Nursing Management, Onboarding, Patient Care, Performance Reviews, Quality Management, Registered Nurse (RN), Regulations, Regulatory Compliance, Sales Management, Team Player, Training/Teaching, Treatment Plan, Utilization Management
LOCATION
Hackensack, NJ
POSTED
30+ days ago
Benefits:
  • 401(k) matching
  • Competitive salary
  • Flexible schedule
  • Paid time off
  • Training & development
  • 401(k)
  • Free uniforms

We are looking for Registered Nurse to manage Client Onboarding, Assessments, CHHA supervision, client oversight and management of client services. This is a Full Time position / Part Time position (flexible for the right candidate). This would be a great opportunity for a candidate looking for a work life balance.

POSITION SUMMARY:
Leads field staff in delivering exceptional client service, clinical care, quality, and adherence to policies and procedures. Accountable for internal case management and field staff evaluation and development. Conducts on-site initial and ongoing client assessments to identify needs and plan for services; monitors the care plan implementation to ensure achievement of desired outcomes; evaluates the performance and skills of the care providers to ensure appropriateness and compliance with standards; participates in orientation and education programs; and assumes clinical management responsibilities to ensure services provided are consistent with the mission of the organization.


PRIMARY RESPONSIBILITIES:
1. Demonstrate and communicate the core values of CareTen, Inc.
2. Demonstrates high flexibility in working with service office team.
3. Maintain high client satisfaction scores.
4. Demonstrates expertise in conflict management skills.
5. Conduct client assessments and complete the care planning process including development, implementation, and updates to the client’s individualized plan of care.
6. Responsible for clinical and client case management
7. Provide clinical oversight to field staff, Certified Home Health Aides and LPNs.
8. Support the team. (office and company)
a) Provide clinical guidance and judgment to office team to promote understanding of client’s needs.
b) Represent CareTen in community and marketing activities.
c) Oversee and participate in Quality Improvement activities.
d) Participate in office and company meetings, events, and functions.
e) Perform related duties, or as required or requested by supervisor.
9. Assists in agency evaluation activities.
10. Participates in state and national organizations, meetings. Seminars, workshops, and activities relating to the health professions and health care services, when appropriate.
11. Serves on and periodically reviews policies relevant to patient care with the Professional Advisory Committee.
12. Oversees all CQI and utilization review activities.
13. Oversees the implementation and evaluation of client care services inclusive of regulatory licensure and certification criteria and accreditation standards.
14. Be available at all times during operating hours and flexible schedule after hours and weekends.
15. Successfully oversee and manage all service and employment related content made to the office after normal business hours as necessary.

About the Company

C

CareTen Inc