DIRECTOR OF PATIENT SERVICES

RJ Staffing

ROCKLAND COUNTY, NY

Apply

JOB DETAILS

SKILLS

Auditing, Business Operations, Clinical Medicine, Corporate Compliance, Corporate Policies, Customer Service Evaluation, Customer Support/Service, Documentation, Federal Laws and Regulations, Healthcare, Home Care, Leadership, Nursing, Outpatient Care, Patient Care, Performance Management, Performance Reviews, Quality Assurance, Quality Management, Quality Metrics, Registered Nurse (RN), Regulations, Regulatory Compliance, Reporting Skills, Resolve Customer Issues, Staff Policies, Standards of Care, State Laws and Regulations, Team Lead/Manager, Team Player, Time Management, Willing to Travel

LOCATION

ROCKLAND COUNTY, NY

POSTED

11 days ago

Well-established and expanding outpatient/homecare services organization seeks a qualified Director of Patient Services. The ideal candidate is a Registered Nurse with experience leading teams at the intersection of clinical and general business operations oversight. The role reports full-time on-site, but will have occasional travel requirements to 6 regional offices in NY. Hours are Monday - Friday 9:00am - 5:00pm. Salary depends on experience. Company offers Health, Dental, Vision, 401(k), and PTO.

Responsibilities:
Assures ongoing compliance with company policy and all federal, state, and local regulatory bodies.
Oversees all clinical issues within the agency.
Manages all clinical related services rendered to clients and families.
Participates in development of agency's objectives, standards of care, policies and processes affecting clinical services.
Oversees quality improvement from audits and satisfaction measures.
The DPS is responsible to fully own DOH and all audits for all licenses. That means being the front person dealing with the auditor, remaining calm, and being a team player with all necessary departments to obtain documents and ensuring audit success.
Reviews policies relevant to client care with the Quality Improvement Committee on a periodic basis.
Conducts annual performance reviews.
Trains and updates agency staff on all Policies & Procedures, forms and DOH
Regulations.
Oversees the Clinical Supervisors to ensure all 485 s are developed and corrected in a timely manner.
Ensures that all nursing orders and documentation are entered and followed up on, according to DOH regulations.
In conjunction with the Quality Assurance department, investigate and resolve incidents and complaints related to patient care.
Ensures ongoing Quality Assurance measures by performing audits of
documentation, recording and tracking data, conducting quarterly Quality Assurance meetings, and implementing performance improvement measures for areas of non-compliance.
Prepares QI reports for Quality Improvement Committee on a quarterly basis.
Reviews the HPN daily.
Ensures Agency is in compliance with DOH regulations.
Ensures all content created in LH CSA specific.
Participates in state and local organization meetings, seminars, workshops and activities relating to the home health profession and health care services
Collaborates with vendors on quality measures to ensure vendor satisfaction
Be innovative on perfecting nursing coordination, field RN's and internal RN staff
Ensures quality execution of PCA training school and orientation.
Reviews and collaborate on aide handbook from a clinical lens.
Oversees nursing coordination department.
Oversees field nurses.
Oversees and guides clinical supervisors.
Conducts weekly level 10 meetings.
Additional tasks as needed

About the Company

RJ Staffing

Why should you go to RJ-Staffing for your next career placement?

Because RJ-Staffing has been recruiting for great LOCAL companies for over 25 years and has helped thousands of our neighbors in obtaining positions over the years.

Our unique, personal approach and our dedicated, friendly Staffing Coordinators provide an uncommon personal working relationship along with a comprehensive evaluation of your skills and career goals.

Whether you are looking for short-term Temporary work, Temporary-To-Hire or Direct Hire, we are here to help.

We partner with LOCAL companies in Rockland and Bergen Counties. From small family owned companies to medium and large Fortune 500 firms.

Never a fee charged for registering or for placement!

RJ-Staffing: where personnel is personal!

COMPANY SIZE

100 to 499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

1996

WEBSITE

http://www.rjstaffing.com