Analysis Skills, Coaching, Communication Skills, Cross-Functional, Food Services, Healthcare, Leadership, Maintain Compliance, Patient Care, Process Improvement, Team Lead/Manager
The Director of Patient Services provides strategic support across multiple locations to enhance patient dining operations.
- They focus on standardizing service models, improving workflows, and elevating patient experience through training, process improvements, and compliance oversight.
- The role involves partnering with management and cross-functional teams, coaching staff, supporting bedside ordering programs, and ensuring regulatory compliance.
- Responsibilities include evaluating performance, fostering effective communication, and visiting patients to ensure quality care.
- Preferred candidates have 5+ years of healthcare food service experience, leadership skills, relevant degrees or certifications, and strong communication and analytical abilities.
- The position offers comprehensive benefits and requires adherence to workplace policies and laws.