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DIRECTOR OF PATIENT DINING

Compass Group USA

Concord, NC

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JOB DETAILS
SKILLS
Acute Care, Clinical Support, Coaching, Communication Skills, Customer Support/Service, Electronic Medical Records, Employee Benefits, Federal Laws and Regulations, Flexible Spending Accounts, Food Services, Frequently Asked Questions (FAQ), HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Hospital Systems, Insurance, Leadership, Maintain Compliance, Microsoft Office, Nutrition, Operations, Patient Care, Performance Management, Quality Management, Regulations, Restaurant, ServSafe Certification, Staff Policies, State Laws and Regulations, Team Lead/Manager
LOCATION
Concord, NC
POSTED
1 day ago
Morrison HealthcarePosition Title: DIRECTOR OF PATIENT DININGPay Grade: 14Reports To: REGIONAL DIRECTORSalary: OPENOther Forms of Compensation: RELOCATION ASSISTANCE IF OUTSIDE THE AREAMorrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation's largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare's Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.Job SummaryPatient Services ManagerConcord, NC | Acute Care HospitalMorrison Healthcare is seeking a Patient Services Manager to lead our Patient Dining team in Concord, NC. This is a great opportunity for a hospitality, restaurant, or healthcare leader looking to grow with one of the nation's top healthcare foodservice organizations.If you thrive in a fast-paced environment, enjoy leading teams, and are passionate about delivering an exceptional patient experience, we'd love to connect.Key Responsibilities* Lead, coach, train, and develop the Patient Services team* Drive patient satisfaction and create a hospitality-focused culture* Ensure dietary restrictions and physician-ordered diets are followed accurately* Partner with clinical teams to support patient care and service excellence* Oversee daily operations, staffing, and performance management* Maintain compliance with HIPAA, Joint Commission, and regulatory standards* Participate in quality improvement and patient satisfaction initiatives*Qualifications* Associate degree with 1+ year of foodservice experience OR bachelor's degree in hospitality, nutrition, or related field* Foodservice, restaurant, hospitality, or healthcare leadership experience preferred* Acute care experience is a plus* CDM, DTR, or RD preferred* ServSafe certification preferred* Strong leadership, communication, and customer service skills* Comfortable using Microsoft Office, EMR systems, and diet office softwareWhy Morrison Healthcare?* Industry-leading healthcare foodservice company* Excellent growth potential nationwide* Supportive team culture* Stable schedule and strong benefits* Opportunity to make a direct impact on the patient experience every dayApply today to grow your career with Morrison Healthcare in Concord, NC.Apply to Morrison Healthcare today!Morrison Healthcare is a member of Compass Group USAClick here to Learn More about the Compass StoryAssociates at Morrison Healthcare are offered many fantastic benefits.* Medical* Dental* Vision* Life Insurance/ AD* Disability Insurance* Retirement Plan* Flexible Time Off* Paid Parental Leave* Holiday Time Off (varies by site/state)* Personal Leave* Associate Shopping Program* Health and Wellness Programs* Discount Marketplace* Identity Theft Protection* Pet Insurance* Commuter Benefits* Employee Assistance Program* Flexible Spending Accounts (FSAs)Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Certain positions may require Florida Level 2 background screening. Details: are accepted on an ongoing basis.Morrison Healthcare maintains a drug-free workplace.Req ID: 1537078Morrison HealthcareMICHAEL GREMBA[[req_classification]]

About the Company

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Compass Group USA