Director of Parts Sales

Director of Parts Sales

Owen Equipment Company, an Owen Company, is looking to hire an experienced Director of Parts Sales to join our growing team in our Portland, Oregon location, but qualified candidates could also sit in our Kent, Washington or Salt Lake City, Utah location(s). We are one of the largest Vactor and Elgin dealers in the United States and sell, service and rent sewer cleaners, vacuum excavators, street sweepers and related accessories. We are the largest supplier in the Western U.S. of replacement brushes and brooms for sweeping equipment. We maintain five full-service locations in Portland, Oregon; Kent, Washington; Spokane, Washington; Fairfield, California; and Salt Lake City, Utah and our customer base consists of the largest municipalities and contractors in the Western U.S. Our equipment is critical to keeping our streets and sewer systems clean, locating buried infrastructure during construction projects, and helping to build and maintain our electrical grid.

The key to our success has been our people. And that's still true today. Every team member is extremely knowledgeable about our products and the industries in which they serve. Whether it's parts, service, or sales, we know what our customers need because we know what they do. We are a fast-growing entrepreneurial company with many opportunities for advancement and professional development. We are looking for highly talented individuals with high ambition and a desire to advance their career and grow into more senior roles as their abilities allow.

Salary: $120k / year – 20% bonus potential

Benefits: Full Benefits Package including Medical, Dental, Vision, FSA, HSA, and 100% company paid Life and LTD. We have PTO that accrues weekly, seven paid holidays (eligible after 30 days from start), and 401(k) with company match.

Primary Duties and Responsibilities:

• Work with senior leadership to establish overall goals and objectives for the parts department
• Develop and manage the department's budget, analyzing financial reports to identify areas for improvement
• Hire, train, and monitor the performance of all parts department staff
• Maintain inventory consistent with the requirements of the various departments.
• Create pricing guidelines for customer categories
• Work closely with the internal and external customers to ensure the timely turnaround of needed parts
• Provides technical assistance to customers
• Develop and enforce SOPs for working with customers to ensure maximum customer satisfaction
• Resolve customer inquiries and complaints in a timely and professional manner
• Drive parts sales by identifying opportunities, implementing marketing initiatives, and monitoring department performance metrics
• Contributes to team effort by accomplishing related results as needed and according to deadline.
• Utilize CRM to effectively manage and report on customer base
• Other duties as assigned or required
• Drive e-commerce growth

Skills, qualifications, and abilities:

• Strong problem-solving skills and the ability to make decisions under pressure.
• Ability to effectively communicate with customers, suppliers, technicians, and other team members
• Strong organizational and time management skills
• Successfully builds and maintains strong internal/external relationships
• Successfully drives for results & drives change management
• P&L Management experience preferred
• High attention to detail
• Minimum two years of related experience (equipment Industry experience highly preferred)
• Ability to motivate team and drive results

Minimum Qualifications:

• Highschool diploma
• A valid driver's license
• Must be able to successfully pass a background check and drug screening
• Ability to travel 50%

• This is a great opportunity to join a dynamic team with excellent growth opportunities for the future. If you are a great team player with a strong work ethic and a great attitude, we want to meet with you!

  If you are interested in joining a fast-growing company with opportunities for advancement, please apply online or feel free to drop in and apply in person.

  EEO Statement: Owen Companies are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.