Director of Operations Doral, FL (On-Site) | Full-Time | Relocation Provided | National Search
Bloom Talent Solutions specializes in connecting top-tier professionals with industry-leading companies. We are proud to present this exclusive search on behalf of a well-established and growing critical power services company headquartered in Doral, FL.
This isn't a role for someone looking to maintain the status quo. The company's Doral headquarters needs a dedicated operational leader — someone who thrives in a fast-paced, founder-led environment and is ready to build the infrastructure that fuels the next phase of growth. If you're a hands-on operator who wants a direct seat next to the CEO and the autonomy to make real decisions, this is your opportunity.
Key Responsibilities
Own day-to-day operations including dispatching, scheduling, workflow management, and resource allocation across the field engineering team
Lead, develop, and hold accountable a growing team of field service engineers across multiple tiers (FSE I through FSE IV)
Build and optimize operational processes, SOPs, and systems to support company scaling and next-level capacity
Manage service delivery quality, SLA compliance, and customer satisfaction metrics
Partner with the CEO on strategic planning, capacity forecasting, and hiring priorities
Coordinate with the Regional Service Manager on field operations and technical escalations
Drive accountability and performance management across the organization
Manage vendor relationships, parts inventory, and equipment logistics
Report on operational KPIs and identify areas for continuous improvement
Qualifications
10+ years of progressive leadership experience in field service operations
Background in UPS/critical power services or adjacent industries (HVAC, generator/power generation, data center operations, or similar field service verticals)
P&L awareness with a clear understanding of how operational decisions impact revenue and margin
Proven ability to build operational infrastructure in a growth-stage environment — not just manage existing systems
Strong leadership presence with the ability to command respect from technicians and field staff while maintaining accountability
Comfortable operating in a privately owned, founder-led environment with high visibility and direct CEO access
Willingness to relocate to South Florida (Doral) — company-paid relocation provided
Ability to commit to daily on-site presence at the Doral headquarters
Strong verbal and written communication skills
This is a rare opportunity to step into a high-impact, #2 operational role at a growing company where your decisions shape the business — not just maintain it. If you're ready to build something that lasts, we'd love to hear from you.
Compensation & Benefits
Base Salary: $140,000 – $160,000 depending on experience
Comprehensive benefits package
401(k) with company match
Company-paid relocation for qualified candidates
Direct report to CEO — high visibility and decision-making authority
How to Apply
Interested candidates are encouraged to apply through Bloom Talent Solutions. Please submit your resume and a brief summary of your relevant operational leadership experience.
Qualified candidates will be contacted directly by our recruiting team.