Director Of Operations

Title: Director of Operations

• Oversees all the programmatic, operation, and administrative functions, in consultation with directors.
• Manages all aspects of the CyberCorps SFS program including student recruitment, tracking and management, sponsor reporting and communication.
• Supports all functions of the Cyber Clinic including operational, financial and promotional activities.
• Continuously assesses programs' effectiveness, and recommends changes to content, policies, and procedures accordingly.
• Liaises with grant and development entities across campus, including the sponsored projects office, Foundation, and college development directors.
• Assists NIC directors in drafting proposal narratives and development project budgets.
• Maintains records of key metrics achieved across all programs (publications, number of attendees, dates of key activities) with an eye towards documentation, grant writing and sponsor reporting.
• Assists in the development of grant application materials; reviews grant package for completeness, accuracy and conformance to grant requirements.

• Builds and sustains partnerships with community organizations, local and state government offices, key stakeholders and national cybersecurity organizations to build awareness.
• Plans and implements events and functions that support the research and program goals, including symposiums, conferences, webinars, speaker series, luncheons and VIP briefings.
• Represents the publicly in media, at events, and through key partnerships.
• Manages invitation lists and registration and provides onsite and/or online support for events.
• Coordinates with external event planning and other vendors.

• Independently oversees a comprehensive communications program, including written, visual, digital, and electronic communications.
• Manages all external-facing communication channels including public relations, the website, and e-mail marketing.
• Represents the on campus and collaborates with campus partners including other departments on joint events and communications efforts.
• Assists and writes project reports to sponsors and donors.
• Communicates with university officials on requests.
• Leads day-to-day maintenance and updates to the website including creating content for news and events pages, program updates, team links, etc.
• Collaborates with web team on all changes and updates.

• Oversees NIC grant budgets and expenditures, ensuring appropriate fiscal stewardship.
• Tracks and monitors accounts for accurate and timely spending.
• Ensures that program expenditure and monitoring procedures are in compliance with sponsor and guidelines.
• Assists faculty in preparing purchase orders, travel requests and other purchasing documents.
• Balances and reconciles issued credit cards in the appropriate university system(s) (e.g. Workday) including PI and Co-PI transactions in addition to the individual s own.

• Oversees the recruitment, application process and onboarding of staff and student volunteers.
• Creates PDQs and executes volunteer agreements, working closely with Human Resources Office.
• Manages staff and student volunteers, trains, mentors and coaches.