Director of Operations

marcjaxllc

Knoxville, TN

JOB DETAILS
SKILLS
Coaching, Cost of Goods Sold (COGS), Email Management/Administration, Fast Food, Leadership, Profit & Loss, Quality System Requirements (QSR), Restaurant, Sales Operations, Team Lead/Manager
LOCATION
Knoxville, TN
POSTED
10 days ago

Director of Operations – Burger King | Knoxville, TN
$140,000–$150,000 + Bonus


You've built teams that win. You know what a high-performing Burger King unit looks like — and you can spot one that's drifting before the numbers tell the story. That's exactly who we're looking for.

A growing Burger King franchise group is adding a Director of Operations to lead a portfolio of restaurants across the Knoxville market. This is a hands-on, field-first leadership role — not a desk job. You'll own performance, develop your GMs, and drive results across sales, ops, and people.

What you'll own:

Multi-unit oversight across a defined portfolio of Burger King locations. GM development, coaching, and accountability. Financial performance — EBITDA, labor, COGS, and controllables. New unit openings and market expansion support. Brand standards, guest experience, and operational execution.

What you bring:

5+ years of multi-unit QSR leadership experience — Burger King background is a plus, not a requirement. A track record of developing GMs who stick and grow. Comfort reading a P&L and using it to drive weekly decisions. Strong presence in the field — you're not managing by email. You live and work in the Knoxville area or are prepared to relocate.

The opportunity:

$140,000–$150,000 base + performance bonus. This is a franchise group with real momentum and real growth ahead. You'll have the backing to lead and the runway to make your mark.




About the Company

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marcjaxllc