Background Investigation, Best Practices, Budgeting, Business Administration, Communication Skills, Corporate Compliance, Corporate Policies, Dental Insurance, Financial Management, Food Purchasing, Food and Beverage Industry, Hotel Management, Housekeeping/Cleaning, Identify Issues, Interpersonal Skills, Leadership, Maintain Compliance, Maintenance Services, Multitasking, Music, Onboarding, Operations, Payroll Administration, People Management, Policy Development, Policy Implementation, Pricing, Procedure Development, Production Systems, Regulations, Reporting Skills, Restaurant, Revenue Forecasting, Safety Compliance, Sales, Sports, Team Player, Vision Plan
Take the next step in your operations and leadership career with us. This role offers the chance to lead, develop, and inspire exceptional teams while delivering meaningful client and guest experiences through hands-on leadership at Garden of the Gods. You’ll report directly to the Regional Director for Craft Culinary Concepts.
Position: Director of Operations, GOTG - Full Time/Exempt
Reports to: Regional Director
Background:
Craft Culinary Concepts is a food and beverage company, affiliated with the Arizona Cardinals, that brings top-tier service and management to leading stadiums, sports venues, cultural attractions, and music venues across the nation.
Job Summary:
The Director of Operations is responsible for managing all food and beverage operations at the Garden of the Gods Visitor Center within the Gateway Café.
Primary Job Duties:
- Oversee the staffing and management of all employees including ensuring adequate training, scheduling, labor rates, performance, and compliance with established company policies and procedures
- Oversee the onboarding of new employees to include background check, system entry, E-Verify, training and completion of food handler’s cards or other trainings as assigned
- Develop, interpret, and implement company policies and best practices
- Coordinate daily operations according to organizational standards of excellence
- Forecast revenue and work within established budgetary guidelines
- Coordinate menus and pricing with Corporate Director of Culinary and location client as required by the venues agreement
- Attend events and/or meetings to ensure client needs are met
- Ensure compliance with all health and safety regulations
- Administer payroll to include distribution of tip reports, transfers, approving time, and completing payroll reporting
- Oversee all location purchases including food, supplies, equipment, etc. while following budgetary and specified product guidelines
- Provide reporting to corporate leadership as requested
- Coordinate maintenance, service, cleaning, etc. of equipment and venue
- Other duties as assigned
Qualifications/Requirements:
- Bachelor’s degree in business administration and/or Hotel & Restaurant Management or equivalent experience preferred
- Extensive food and beverage knowledge with experience with café and/or concessions operations.
- Effective communication skills across a diverse population of employees, clients, partners, etc.
- Ability to multi-task and troubleshoot in a high stress, fast-paced, live production work environment
- Must be creative, innovative, enthusiastic, high-energy, results oriented with a commitment to excellence
- Familiarity with restaurant management software(s) to include Point-of-Sale, scheduling platforms, etc.
- Strong leadership, motivational, and people skills to create and foster collaborative work environment, with an emphasis on teamwork
- Experience with financial management
- Candidate must be able to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and holidays
This description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.
Benefits And Perks Include, But Are Not Limited To:
- Health, Dental and Vision Insurance Options; effective the first day
- 401 (K) retirement option with employer match contribution
- Paid Time Off Accruals (including sick time accruals)
- Paid Time Off for most Federal Holidays
- Time off for Maternity, Paternity, Military, and Bereavement
- Voluntary STD, Flexible Spending Accounts (FSA) & Health Care Saving Account options
Craft Culinary Concepts is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Note: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of a student or employment Visa (including, but not limited to F-1, M-1, J-1, H-1B, OPT and/ or CPT programs, etc.).