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Chick-fil-A Careers and Jobs Chick-fil-A Careers Chick-fil-A Market of Hilliard Director of Operations: Front of House Director of Operations: Front of House Share Apply
Full-time $50,000.00 - 65,000.00 per year
At Chick-fil-A Market of Hilliard, we are a team that strives together to create REMARKable experiences for all who visit our restaurant. Being a Director of Operations at Market of Hilliard is more than just a title-its an opportunity to provide legendary service, grow a dynamic business, and create a caring community. As a Director, you will partner closely with the Owner/Operator to execute the organizational strategy of Chick-fil-A Market of Hilliard to grow the business, achieve high standards of excellence and cultivate a culture of care for team members and guests. The Director role embodies character, chemistry, competency, and capacity. Through the Market of Hilliard Leadership Academy, we provide an opportunity for mature and responsible individuals to gain real experience with the #1 top-rated brand in the industry. As a member of Market of Hilliard's Leadership Team, you will own real responsibility, have the opportunity to achieve real business results, and will increase your ability to influence real change - equipping you for future success. Whether youre looking for a career within the Chick-fil-A business or beyond, youll work closely with an independent Owner/Operator who is dedicated to providing life and leadership skills valuable for your professional growth. Minimum Requirements
Commit a minimum of 2 years of employment and development to our organization Availability of a minimum of 50 hours per week, across at least 5 days per week Ability to Open and/or Close the restaurant - keyholder responsibilities Strong commitment to growth and development of self High capacity for building relationships & communicating effectively with a diverse group of people Self-starter with ability to work independently Demonstrates the importance of Chick-fil-A's mission - To glorify God by being a faithful steward of all that is entrusted to us and to have a positive impact on all who come in contact with Chick-fil-A. Exemplifies the Chick-fil-A Market of Hilliard Core Values - Excellence, Initiative, Service, and Integrity.
Why Join Our Team?
Our Owner/Operator is passionate about investing in growing leaders in our growing business! Here's what you can expect as part of our team:
Equipped through a 5-week Leadership Academy - training you with principles and practices of leaders Development in monthly leadership meetings led by the Owner/Operator Constructive Coaching and Encouragement from experienced Restaurant Leaders Support from a High-Performance Leadership team structure A team-environment where you can make a difference Flexible scheduling to support your success Scholarship opportunities for education assistance Competitive pay with potential for performance-based raises Team events, recognition programs, and incentives
What Will You Be Responsible For?
At Market of Hilliard, we believe that leaders are those who influence change and set an example of service for our team members. Some specific responsibilities include:
Support excellence in daily Operations of a high-volume, fast-paced restaurant Responsible for leading shift operations, ensuring excellence in flow of business Oversees team members, following all labor law requirements and conducting disciplinary action, when necessary Respectful and Immediate response to guest needs Develop other leaders, through coaching, feedback and one-on-one development Take and Assemble Catering Orders Deliver genuine hospitality by smiling, making eye contact, and engaging warmly with guests Take and fulfill orders accurately and efficiently Maintain a clean and welcoming dining area and work environment Handle cash, register tills, and safe with the utmost integrity and attention to detail Work collaboratively with fellow team members Maintain Chick-fil-As high standards for food safety, cleanliness, and service excellence Follow restaurant policies, including dress code and health & safety guidelines Assist with other duties as assigned by leadership
What Are We Looking For?
Exceptional Responsibility and displays ownership Takes Initiative and Work Efficiently Positive, enthusiastic attitude in even challenging scenarios Passion for serving others Strong ability to communicate clearly and listen carefully Ability to multi-task in a fast-paced environment Reliability and dependability Ability to stand for extended periods and perform physical tasks as needed Customer service or restaurant experience is a plus Previous shift lead or manager experience is preferred, but not required
You Can Be Part of a Place Where Good Meets Gracious. Apply Today!
Benefits
Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Life insurance Referral program Employee discount Paid training Mileage reimbursement Other
Chick-fil-A - Chick-fil-A Market of Hilliard 1988 Hilliard Rome Rd, Hilliard, OH, 43026 Apply
This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.
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