Director of Operations

Director of Operations \u2013 Chick-fil-A | Foxborough, MA (Patriot Place)

Location: Foxborough, MA

Salary: Industry leading, very competitive salary

Job Type: Full-time, Exempt

Lead one of New England's projected busiest Chick-fil-A restaurants at Patriot Place! We're looking for a driven, people-first Director of Operations to inspire teams, deliver exceptional guest experiences, and keep operations running flawlessly \u2014 even on event days at Gillette Stadium. Very competitive pay, leadership growth, and the chance to make a big impact in the Foxborough and Patriot Place community await.

About Us

Chick-fil-A at Patriot Place is projected to be a high-volume, fast-paced restaurant serving thousands of guests daily near Gillette Stadium. We're seeking an experienced, strategic, and people-focused leader to oversee all aspects of operations and drive excellence in every area, while "winning hearts every day" and having a positive impact on all who come in come contact with Chick-fil-A.

What You'll Do

• Lead daily operations across front-of-house, back-of-house, drive-thru, catering, and mobile ordering.
• Ensure operational excellence during peak times and event days at Patriot Place.
• Recruit, train, and develop leaders and team members.
• Champion Chick-fil-A's "Second Mile Service" to deliver best-in-class hospitality.
• Manage labor planning, food safety, cleanliness, and guest satisfaction.
• Assist with budgeting, forecasting, and KPI tracking.

Qualifications

• 3\u20135+ years of leadership with Chick-fil-A (high-volume preferred).
• Proven success leading teams in fast-paced environments.
• Strong communication, organization, and servant leadership skills.
• Flexible schedule, including nights, weekends, and event days.
• Travel to Chick-fil-A headquarters in Atlanta may be required for training.

Preferred

• Bachelor's degree in business, hospitality, or related field.
• 5+ years Chick-fil-A leadership experience.
• Experience managing a high-sales volume environment.

Perks & Benefits

• Competitive base salary + performance bonuses
• Health, dental, and vision insurance
• Paid Time Off & holidays
• Free meals while working
• Leadership development and long-term growth opportunities

Apply today and help us win hearts every day at Chick-fil-A Patriot Place!

Working at a Chick-fil-A restaurant is more than a job \u2013 it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.