Job Summary
We are seeking an experienced Director of Operations for a direct hire opportunity with a leading transportation and hospitality organization in Escondido, CA. This management-level role oversees daily transportation operations throughout Southern California and reports directly to the President.
The Director of Operations will play a key leadership role in strengthening operational performance, improving processes, supporting team development, and delivering an exceptional guest experience. This is an excellent opportunity for a hands-on operations leader who enjoys working in a fast-paced, service-driven environment where safety, customer service, teamwork, and accountability are top priorities.
This organization offers a collaborative leadership environment, strong community and business partnerships, and the opportunity to make a measurable impact on company growth. The ideal candidate will bring a proactive mindset, strong people leadership skills, and the ability to build scalable systems that support long-term operational success.
Key Responsibilities
- Oversee daily transportation operations across fleet management, dispatch, staffing, safety, guest service, and overall business performance.
- Lead, coach, and develop field and office teams to ensure strong communication, accountability, and service consistency.
- Drive operational excellence by identifying process improvements, implementing scalable systems, and improving efficiency across departments.
- Monitor service quality, guest experience, safety standards, scheduling, and performance metrics to support company goals.
- Partner with executive leadership to support business growth, strengthen partnerships, and improve operational strategy.
- Ensure teams are properly staffed, trained, and equipped to deliver reliable transportation and hospitality services throughout Southern California.
Compensation and Benefits
- Salary range: $95,000 to $110,000 per year.
- Job type: Direct hire.
- Location: Escondido, CA.