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Director of Operations / Business Manager – General Construction

BLACKHORSE LLC

Brookfield, CT

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JOB DETAILS
SKILLS
Accounting, Accounts Payable, Accounts Receivable Management, Accounts Receivable Processing, Administrative Skills, Bid Packages, Billing, Business Operations, Cash Flow, Commercial Construction, Communication Skills, Construction, Construction Administration, Construction Contracts, Construction Industry Software, Construction Management, Construction Support, Contract Management, Credit and Collections, Detail Oriented, Documentation, Financial Control, Financial Management, Identify Issues, Intuit Quickbooks, Leadership, Multitasking, Office Management, Operational Improvement, Operations Management, Operations Processes, Organizational Skills, Presentation/Verbal Skills, Process Development, Project Close-Out, Project Tracking, Project/Program Coordination, Project/Program Management, Reporting Dashboards, Residential Construction, Sales Management, Scalable System Development, Standard Operating Procedures (SOP), Vendor/Supplier Management, Writing Skills
LOCATION
Brookfield, CT
POSTED
30+ days ago
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Paid time off

This is not a traditional office manager position. BlackHorse LLC is seeking a senior-level Director of Operations / Business Manager who has proven experience helping a construction company grow, scale, and become more operationally efficient.


The ideal candidate has worked inside a general construction firm and understands what it takes to build systems, improve financial controls, support project teams, manage client and vendor communication, and help ownership scale the business. This person must be able to step into a fast-moving environment, identify operational gaps, create structure, and help the company grow in a disciplined and profitable way.


This executive-level position reports directly to the President/Owner and will play a critical role in the continued growth of BlackHorse LLC across residential, commercial, and federal construction markets.


Scaling & Operational Growth


  •  Help build and implement scalable systems, procedures, and workflows across the company 
  •  Improve operational structure as the company grows across residential, commercial, and federal construction projects 
  •  Identify bottlenecks in accounting, project documentation, communication, contracts, and administrative workflows 
  •  Develop better processes for A/R, A/P, collections, job costing, vendor coordination, and project tracking 
  •  Support ownership in creating a more organized, accountable, and growth-ready company structure 
  •  Help transition the company from owner-driven systems to repeatable, process-driven operations 
  •  Create and maintain reporting tools to give ownership better visibility into financials, project status, cash flow, and operational priorities 
Required Qualifications


  • Proven experience helping scale or grow a construction company
  • 5+ years of experience in a general construction, construction management, or contractor environment
  •  Strong experience in business operations, office management, accounting support, and construction administration 
  •  Proficiency in QuickBooks is required 
  •  Experience managing accounts receivable, accounts payable, invoicing, collections, vendor payments, and job costing
  •  Strong understanding of construction workflows, contracts, proposals, project documentation, and vendor/subcontractor coordination 
  •  Experience working directly with owners, executives, project managers, clients, vendors, and subcontractors 
  •  Comfortable making inbound and outbound calls with clients, prospects, vendors, and business partners 
  •  Ability to operate independently, make decisions, and create structure without constant direction 
  •  Strong written and verbal communication skills 
  •  Highly organized, detail-oriented, and able to manage multiple priorities at once
Preferred Qualifications


  •  Experience with Procore or similar construction management software 
  •  Experience with federal, state, municipal, commercial, and residential construction projects 
  •  Experience supporting bid packages, proposals, contracts, compliance documentation, and project closeout 
  •  Experience improving or implementing company systems, SOPs, dashboards, or internal reporting 
  •  Prior experience reporting directly to an owner, president, or executive leadership team
Who You Are


You are not just an administrator — you are an operator.


You have helped construction companies become more organized, more profitable, and more scalable. You know how to create structure, manage financial workflows, communicate with clients and vendors, and keep the business moving forward.


You are comfortable working directly with ownership, identifying problems, and bringing solutions. You do not need to be micromanaged. You understand that growth requires process, accountability, communication, and strong financial controls.

About the Company

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BLACKHORSE LLC