Acute Care, Assisted Living, Best Practices, Budget Management, Business Solutions, Clinical Competency, Clinical Medicine, Clinical Monitoring, Clinical Outcomes, Clinical Practices/Protocols, Clinical Training, Coaching, Communication Skills, Content Management Systems (CMS), Dental Insurance, Director of Nursing (DON), Disciplinary Action, Disease Investigation, Federal Laws and Regulations, Healthcare, Healthcare Administration, Healthcare Quality, Infection Control, Interpersonal Skills, Leadership, Legal, Long-Term Care, Maintain Compliance, Medical Record System, Mentoring, Metrics, Nursing, Nursing Management, On Call, Operational Improvement, Operational Strategy, Organizational Skills, Performance Management, Quality Management, Registered Nurse (RN), Regulatory Compliance, State Laws and Regulations, Stewardship, Team Lead/Manager, Trend Analysis, Vision Plan, Weight Management, Wound Care
Location: 3100 Shore Drive Virginia Beach, VA (open to applicants outside of the area, but relocation is required)
Reports To: Healthcare Administrator (LNHA)
Status: Exempt, Salaried
Schedule: Monday through Friday with some weekend on-call availability
About Us
At Westminster-Canterbury on Chesapeake Bay, you'll join a mission-driven organization recognized for excellence in senior living and healthcare. Set on a breathtaking waterfront campus, you'll work alongside dedicated professionals who are passionate about delivering exceptional care, driving innovation, and creating meaningful experiences for residents every day. This is more than a leadership role—it's an opportunity to make a lasting impact in a community that values excellence, collaboration, and purpose.
Lead Clinical Excellence with the Chesapeake Bay as your backyard!
Join Westminster-Canterbury on Chesapeake Bay, a premier Life Plan Community known for exceptional care, innovation, and a stunning waterfront campus overlooking the Chesapeake Bay. This is an opportunity to lead a high-performing clinical team while making a meaningful impact on the lives of residents in one of the region’s most respected senior living communities and one of the area’s only 5 Star rated skilled nursing communities.
The Director of Nursing Services (DONS) provides strategic and operational leadership for all clinical services within Hoy Healthcare Center and Enhanced Services. This role ensures regulatory compliance, clinical excellence, quality outcomes, and resident-centered care while fostering a culture aligned with Westminster-Canterbury’s Lighthouse Model and core values of Respect, Passion, and Professionalism.
The Hoy Center (THC) – Skilled Nursing, Memory Care & Rehabilitation
The Hoy Center delivers person-centered skilled nursing, long-term care, memory care, and rehabilitation services in a modern, household-style environment. Designed around individual preferences and needs, The Hoy Center features private accommodations, shared living spaces, and specialized care neighborhoods that foster comfort, connection, and healing. Supported by an experienced leadership team and dedicated clinical staff, The Hoy Center is committed to providing high-quality care while maintaining CMS staffing standards and a culture of excellence.
To learn more: https://www.wcbay.com/services/skilled-nursing/
Enhanced Services (Assisted Living)
Enhanced Services provides personalized support for residents who require additional assistance while maintaining as much independence as possible. Care is delivered in a residential setting and tailored to individual needs, allowing residents to continue enjoying the lifestyle, amenities, and community engagement opportunities of a premier senior living community. Through Westminster-Canterbury's LifeCare program, residents benefit from seamless access to higher levels of care as needs change.
To learn more: https://www.wcbay.com/services/assisted-living/
What You’ll Do In This Role:
Clinical Leadership & Quality
- Direct all nursing operations for Hoy Healthcare Center and Enhanced Services.
- Ensure high-quality resident and rehabilitation care.
- Monitor and improve clinical outcomes, including wounds, falls, infections, and weight management.
- Oversee infection prevention, surveillance, and antibiotic stewardship programs.
- Lead Continuous Quality Improvement (CQI) initiatives and state survey preparedness efforts.
Team Leadership & Staffing
- Manage staffing levels to ensure safe, effective resident care.
- Supervise and mentor clinical leaders, including the Enhanced Services Clinical Coordinator.
- Support recruitment, performance management, coaching, and disciplinary processes.
- Serve as a clinical resource and role model for nursing staff.
Compliance & Operations
- Ensure compliance with all federal, state, and community regulations.
- Oversee resident assessments, care planning, admissions, transfers, and discharges.
- Maintain nursing policies, procedures, and clinical standards.
- Participate in administrative planning, budgeting, and operational improvement projects.
- Serve in the administrative on-call rotation.
Education & Collaboration
- Develop and implement clinical education and competency programs.
- Collaborate with physicians, rehabilitation teams, wound care specialists, and interdisciplinary partners.
- Represent Westminster-Canterbury in professional and community activities.
The Experience You’ll Bring:
Required
- Current Registered Nurse (RN) license.
- Minimum of 5 years nursing leadership experience
- Experience in skilled nursing or post-acute care
- Strong background in quality improvement, survey readiness, and regulatory compliance.
- Knowledge of nursing practices and long-term care operations.
- Proficiency with Electronic Health Records (EHRs) and standard business software applications.
- Ability to effectively lead teams, manage competing priorities, and make sound clinical decisions.
- Strong communication and interpersonal skills.
Preferred
- Bachelor of Science in Nursing (BSN) or Masters of Nursing (MSN).
- Experience leading interdisciplinary teams and clinical operational initiatives.
- Comprehensive knowledge of gerontological nursing trends, best practices, and standards.
- Prior experience working in a life plan community
Compensation Range: Based on relevant experience + yearly bonus potential of 8% of yearly salary
Role Specific Perks Include:
- The opportunity to work for a strong, stable nursing leadership team that has tenure at WCBay and that pride themselves on being responsive and supportive
- Being part of a function that is focused on avoiding burnout through excellent staffing ratios (5 Stars on the CMS Staffing metric)- nurse:patient ratio 1:12
Full-Time Employee Benefits & Perks Include:
- Medical, Dental, Vision Insurance (Available Day One!)
- Life & Disability Insurance (Short- and Long-Term)
- Retirement Plan with Employer Match
- Paid Time Off (PTO) & 6 Paid Holidays (+ 2 Floating Holidays)
- Tuition Assistance + Scholarships for You & Your Family
- Employee Assistance Program (EAP)
- Legal/Identity Theft Protection Plans
- Team Member Discounts
- Career Growth & Leadership Development Opportunities
At-Will Employment Statement
Employment with our organization is “at-will,” meaning that either the employee or the employer may terminate the employment relationship at any time, with or without notice, and for any reason not prohibited by law.
Equal Employment Opportunity Statement
We are an equal opportunity employer and are committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic as outlined by applicable laws.