The Director of Learning - Retail leads the strategy, design, and execution of learning and capabilityââ¬âbuilding initiatives that support operational excellence, leadership effectiveness, workforce readiness, and scalable growth across our RaceTrac Stores. This role partners closely with RaceTrac Store Operations leadership, embedded HR teams, and enterprise Learning & Development functions to ensure learning strategies align with business priorities, organizational capability needs and evolving operational demands.
The Director is responsible for creating a highââ¬âperformance learning culture that strengthens frontline execution, leadership pipelines, and longââ¬âterm organizational capability across a large, multiââ¬âunit retail environment ââ¬â partnering closely with Retail leadership, enterprise HR, and enterprise Learning & Development teams to align capability priorities, leadership development strategies, and workforce readiness initiatives across the organization.
What You'll Do:
Strategic Talent Development
Develop and execute a comprehensive talent management and learning strategy that aligns with the companyââ¬â¢s vision and business goals.
Identify current and future talent gaps and create learning and development programs to address them.
Build and maintain a high-performance culture by ensuring ongoing development opportunities for employees at all levels.
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Learning and Training Program Management
Lead the design, implementation, and management of a wide range of learning initiatives, from onboarding and skills training to leadership development programs.
Ensure programs are engaging, impactful, and adaptable to various learning styles (e.g., in-person, virtual, blended learning).
Partner with internal teams and external vendors to provide diverse training resources, including e-learning platforms, workshops, seminars, and certifications.
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Leadership Development
Create and execute leadership development programs that nurture the next generation of leaders within the organization.
Provide coaching and mentorship to senior leaders, managers, and high-potential employees.
Evaluate the effectiveness of leadership programs and adjust as needed to ensure optimal impact.
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Talent Management and Succession Planning
Collaborate with HR and senior management to identify and develop high-potential talent for succession planning.
Support talent assessment processes to align career development with organizational needs.
Ensure succession planning programs are in place to create a pipeline of qualified candidates for key positions.
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Employee Engagement and Retention
Promote a culture of learning and personal development across the organization.
Measure and assess the effectiveness of development programs through feedback, performance metrics, and engagement surveys.
Foster an inclusive environment that supports diversity in learning and professional growth.
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Performance Metrics and Reporting
Develop and track key performance indicators (KPIs) to measure the success and ROI of talent development initiatives.
Regularly report on the progress of learning and development programs to senior leadership, highlighting successes, challenges, and areas for improvement.
Ensure that programs align with organizational objectives and deliver measurable results.
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Team Leadership
Lead, manage, and mentor a team of talent and learning development professionals.
Foster a collaborati