Director of Integrated Planning & Inventory Operations

Job Purpose Summary:

The Director of Integrated Planning & Inventory Operations facilitates work between Purchasing and Planning/Production Control to maximize efficient demand planning, inventory management, returns processing, and shipping level oversight under a single point of accountability. This individual will own end-to-end inventory health across both manufactured and vendor inventory with a primary mandate of eliminating out-of-stock conditions and building the systems and team capabilities to sustain optimal inventory availability.

Key result to be achieved:

• Inventory Planning and Forecasting:
• Lead integrated demand and supply planning across manufactured and vendor product lines, accounting for differing lead times, MOQs, and production constraints.
• Develop and maintain short- and long-range forecasting models that drive purchasing, production scheduling, and inventory positioning decisions.
• Own in-stock rate as a primary KPI; establish targets, track performance, and drive corrective action.
• Returns Management:
• Take ownership of the returns function, including processing workflows, disposition decisions (restock, liquidate, destroy), and root cause analysis.
• Use returns data to inform demand planning adjustments and vendor performance management.
• Partner with Quality and Regulatory on returned product handling and supplement compliance requirements.
• Shipping and Fulfillment Levels:
• Oversee shipping level strategy in coordination with logistics and fulfillment partners to ensure inventory is positioned to meet demand signals.
• Monitor and respond to fill rate, on-time shipping, and order cycle time metrics.
• Identify and resolve bottlenecks that contribute to out-of-stock outcomes at point of sale or fulfillment.
• Cross-Functional Integration:
• Serve as the primary liaison between Sales, Procurement, Operations, and Finance on matters of inventory availability and supply constraints.
• Lead a regular S&OP (Sales & Operations Planning) cadence or equivalent cross-functional planning forum.
• Partner with vendor brand managers on forecast inputs and vendor replenishment performance.
• All other tasks as assigned by Threshold management.

Qualifications:

• 8+ years of progressive experience in supply chain, demand planning, or inventory management; consumer goods, nutraceuticals, or manufacturing environment strongly preferred.
• Demonstrated experience managing both owned/manufactured and third-party/vendor product lines.
• Strong analytical skills with proficiency in ERP systems and planning tools (NetSuite, SAP, or equivalent).
• Proven ability to lead cross-functional initiatives without direct authority over all stakeholders.
• People management experience required; experience building or restructuring a team preferred.
• Bachelor's degree required; MBA or supply chain certification (APICS/CSCP) a plus.