Director of Infrastructure & Operations

SAGE Dining Services Inc

Lutherville, MD

JOB DETAILS
SKILLS
Establish Priorities, Food Services, Hospitality and Tourism, IT Service Management (ITSM), Information Technology & Information Systems, Internet Security, Leadership, Service Level Agreement (SLA), Software Engineering, Technical Leadership, Technical Operations, Technical Support, Usability Engineering, Wi-Fi
LOCATION
Lutherville, MD
POSTED
30+ days ago

We're Hiring | Director of Infrastructure & Operations At SAGE Dining Services, we believe great food is only possible when the systems behind it work flawlessly. We're a mission-driven hospitality company dedicated to creating exceptional dining experiences that delight the senses, inspire minds, and foster community. We're looking for a visionary Director of Infrastructure & Operations to help power it all. This is your opportunity to step into a high-impact leadership role where technology meets hospitality at scale. You'll own the IT backbone that keeps our dining locations running smoothly, create the infrastructure that powers our development efforts, champion cybersecurity and operational resilience, lead technology transformation, and shape the future of how we work. If you thrive at the intersection of strategic thinking and hands-on execution, and you're energized by the idea of your work directly improving the experience of thousands of people every day, SAGE is the place for you. SummaryThe Director of Infrastructure & Operations (I&O) leads the strategy, delivery, and day-to-day operation of the technology. Accountable for reliable, secure, and cost-effective infrastructure and operational IT services across a large, distributed footprint as well as home office operations-covering networks/Wi Fi, identity and collaboration, endpoints, and IT service management. The Director treats internal IT infrastructure as a product (IaaP) with an internal-developer-platform mindset-prioritizing developer experience, usability, and self-service capabilities for software engineering stakeholders while maintaining strong security and reliability. The Director also partners closely with internal software teams that build and maintain custom solutions, ensuring strong operational readiness, release discipline, and measurable service outcomes that meet site-level SLAs.

About the Company

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SAGE Dining Services Inc

Established in 1990, SAGE Dining Services® is the nation's leading provider of campus dining and upscale catering services. For 25 years, SAGE has worked in partnership with independent schools and private colleges across North America who share our passion for great food, nutrition, and sustainability. Our chefs tailor menus for each community and prepare meals from scratch using fresh, locally sourced ingredients. We provide unparalleled levels of support, financial transparency, and culinary innovation that define a new standard of excellence.

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Food and Beverage Production
FOUNDED
1990
WEBSITE
https://www.sagedining.com