Director of Human Resources

Location: Onsite – Sunnyvale, CA
Salary Range: $125,000 – $135,000 (based on experience)

At M Social Sunnyvale, we don’t just host guests; we curate a lifestyle at the intersection of technology and human connection. As the leading creative brand within the Millennium Hotels & Resorts portfolio, M Social is designed for the "young at heart"—explorers who value authenticity, bold design, and social electricity.

Our Sunnyvale property is a landmark project: the first new-build M Social in the U.S. and the first hotel in California designed with 5G wireless technology from the ground up. Launching in late 2026, it will feature 263 rooms, a centrally located courtyard, and our signature Beast & Butterflies restaurant and social hub.

M Social is powered by Millennium Hotels & Resorts (MHR), a global hospitality leader with over 145 properties in key gateway cities like London, Paris, New York, and Singapore.

M Social is seeking a dynamic and engaging Director of Human Resources to join the leadership team for the highly anticipated pre-opening of M Social Sunnyvale.

This role is an exciting opportunity to help shape the culture, people strategy, and employee experience of the first newly built M Social hotel in the United States. As a key member of the pre-opening leadership team, the Director of Human Resources will help build a workplace that reflects the spirit of M Social—innovative, collaborative, people-driven, and energized by human connection.

Your Impact

The Director of Human Resources will serve as a strategic partner to hotel leadership, helping cultivate a workplace culture that inspires creativity, collaboration, and excellence. This leader will oversee all aspects of human resources including recruitment, employee relations, leadership development, and HR operations, ensuring the hotel builds a strong and engaged team ready to deliver the dynamic social experience that defines the M Social brand.

This role plays a critical part in bringing the M Social philosophy to life by fostering a workplace where team members feel empowered, supported, and inspired to create memorable guest experiences.

Key Responsibilities

Human Resources Leadership

• Lead employee engagement initiatives, performance management processes, and leadership development programs
• Support service culture initiatives that reinforce our Passion for Hospitality and service excellence standards
• Partner with hotel leadership to support employee engagement and retention efforts

Talent Acquisition & Workforce Development

• Oversee recruitment, onboarding, and workforce planning to build high-performing teams
• Provide coaching and guidance to hotel leaders on effective people management
• Support succession planning and leadership development initiatives

Employee Relations & Compliance

• Provide guidance on employee relations matters, investigations, and conflict resolution
• Ensure compliance with federal, state, and local employment laws and company policies
• Support workers’ compensation, leave administration, and unemployment processes as needed

HR Operations & Systems

• Support the implementation and optimization of HR systems to ensure operational efficiency and data integrity
• Monitor HR metrics and workforce trends to identify risks and opportunities
• Maintain employment records and ensure consistent implementation of HR policies and procedures

Training & Development

• Facilitate training sessions for leaders and employees on compliance, leadership development, and service standards

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree preferred.
• A minimum of 5-7 years of progressive HR experience, especially in the hospitality industry or multi-property settings.
• Proven track record of developing and implementing HR strategies that drive engagement and performance.
• Strong knowledge of labor laws, compliance regulations, and HR best practices.
• Excellent interpersonal skills with an ability to communicate and connect with diverse audiences.
• Dynamic leadership presence with the ability to inspire and influence others.
• Robust analytical and problem-solving abilities, with a strategic mindset.
• Experience in managing employee relations, conflict resolution, and providing counsel to leadership teams.
• Proficient in human resources information systems (HRIS); experience with Paycom is a plus.
• Adaptable and resourceful, with a commitment to continuous improvement.
• Strong organizational skills and attention to detail.

Benefits

Millennium Hotels and Resorts offers a competitive benefits package designed to support the health and wellbeing of our employees. Benefits may include:

• Medical, Dental, and Vision insurance
• Company-paid Life and AD&D insurance
• Short-Term and Long-Term Disability coverage
• 401(k) retirement plan with company match (if applicable)
• Paid Time Off and Paid Holidays
• Hotel room discounts across the global Millennium Hotels & Resorts portfolio
• Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to plan terms and company policy.

Why Join Us?

As part of the pre-opening leadership team, you will play a key role in establishing the HR foundation and employee experience at M Social Sunnyvale. This is an opportunity to help build a strong team from the ground up while supporting a culture rooted in hospitality, service excellence, and leadership development.

If you are passionate about human resources leadership and hospitality, we invite you to join us in building a workplace where employees and guests thrive.