Analysis Skills, Coaching, Communication Skills, Continuous Improvement, Cost Control, Detail Oriented, Fitness, Housekeeping/Cleaning, Interpersonal Skills, Inventory Costs, Inventory Management, Leadership, Lift/Move 50 Pounds, Mentoring, Operations, Organizational Skills, Process Analysis, Service Delivery, Team Building, Team Lead/Manager, Team Player
About the role
Recess Hotel and Club is seeking a detail-oriented and passionate Director of Housekeeping to lead all aspects of the housekeeping function. This role ensures the highest standards of cleanliness and presentation across the property while driving efficiency, team development, and a culture of excellence. The Director of Housekeeping serves as a key leader in maintaining our resort standards, coaching managers and supervisors, and collaborating with other departments to deliver exceptional guest experiences.
What you'll do
- Overseeing all daily operations of the housekeeping department, ensuring excellence in execution and efficiency in workflows
- Lead, train, and mentor managers, supervisors, and team members to achieve performance and service standards
- Establish, implement, and monitor resort-wide housekeeping and brand standards for consistency in guestroom and public area cleanliness
- Partner with Engineering, Front Office, and other divisions to ensure seamless operations and guest satisfaction
- Proactively analyze housekeeping processes to identify opportunities for improvement in scheduling, inventory, and cost management
- Resolve guest concerns and service recovery opportunities with empathy, discretion, and professionalism
- Foster a culture of accountability, positivity, and continuous improvement within the department
Qualifications
- Minimum 3–5 years of progressive leadership experience in housekeeping, preferably in a luxury resort or full-service hotel environment
- Proven track record of managing large teams and multiple leaders within a high-volume operation
- Strong organizational and analytical skills, with the ability to balance daily operations and long-term projects
- Ability to lead by example with a polished professional presence and commitment to grooming and presentation standards
- Exceptional interpersonal and communication skills, with the ability to collaborate across all departments
- Passion for hospitality and a commitment to delivering service at the highest level
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to lift and carry up to 50 pounds.
- Ability to bend, reach, stoop, and move banquet equipment as needed.
- Ability to work evenings, weekends, holidays, and flexible schedules based on business demands.
Why Recess?
Build something from the beginning.
- Join the opening team behind one of Savannah's most anticipated lifestyle hotels and help shape the guest experience from day one.
Take care of yourself.
- Medical, dental, vision, and wellness benefits for eligible full-time team members
- Company-matched 401(k) with fast vesting
- Up to 20 days of paid time off, paid holidays, and a paid birthday
- Complimentary daily team member meal
Experience the brand.
- Complimentary two-night stay at Hotel Recess & Club Savannah
- Team member discounts on dining, Saltgrass Spa treatments, retail, and The Cooking School at Saint Bibiana
- Complimentary fitness classes
Travel farther.
- Employee rates at select Leading Hotels of the World properties
- Discounts at Highgate hotels worldwide
Grow with Left Lane.
- Referral incentives and guest recognition programs
- Career development opportunities across a growing hospitality portfolio
- The opportunity to help shape one of hospitality's most exciting lifestyle brands