Accreditation Standards, Alliance/Partner Management, Analysis Skills, Best Practices, Budget Management, Budgeting, Coaching, Communication Skills, Community Support, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Data Quality, Dental Insurance, Energy Efficiency, Event Strategy Development, Executive Assistant Skills , Federal Laws and Regulations, Financial Aid, Financial Strategy, Healthcare, Healthcare Providers, Higher Education, Information Technology & Information Systems, Interpersonal Skills, Interviewing Skills, Leadership, Maintain Compliance, Marketing, Marketing Communications Plan, Material Moving, Medicine, Oceanography, Operational Audit, Operations Management, Operations Processes, Osteopathy, Pattern Analysis, People Management, Performance Management, Quality Assurance Methodology, Query Analysis, Recruiting Strategy, Reporting Skills, Resource Management, Resource Utilization, Retirement Plan, Scholarship, Social Sciences, State Laws and Regulations, Strategic Analysis, Strategic Planning, Student Admissions, Systems Administration/Management, Team Lead/Manager, Tuition Fees, University/School Policies, Vision Plan, Willing to Travel
Position Details
Position Information
- Position Type: Professional Staff
- Faculty Track: Position Title: Director of Graduate Admissions
- Employment Status: Full Time
- Months: 12
- Campus: Portland, ME
Description
The University of New England seeks a strategic leader to serve as the Director of Graduate Admissions. This position leads a team of professionals who support enrollment for the graduate programs in the Westbrook College of Health Professions and the College of Arts & Sciences and partners with enrollment leaders within the College of Osteopathic Medicine and the College of Dental Medicine to support their success.
Reporting to the Vice President of Admissions & Marketing, the Director will develop and execute comprehensive data-driven strategies that support the universitys mission and enrollment goals while recognizing the unique needs of each program and college. This will include partnering with UNE Undergraduate partners and the College of Professional Studies to define when alignment across systems and processes is needed to support an optimized experience for prospective and current students. They will also support the VP and Academic leadership in managing external pathway partners.
About the University of New England
UNE is Maines largest private university with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings. In an uncommonly welcoming and supportive community, we offer hands-on learning empowering students to positively impact a world full of challenges. We are the states top provider of health professionals and home to Maines only medical and dental colleges, a variety of other interprofessionally aligned health care programs, and nationally recognized programs in the marine sciences, the natural and social sciences, business, the humanities, and the arts.
Benefits Overview
- Multiple health and dental plan options plus vision coverage.
- Up to 8% retirement plan match.
- Generous leave time including vacation, sick, and personal time and 12 holidays per year.
- Educational benefits:
- UNE tuition waiver for employees, spouses, and domestic partners.
- UNE tuition waiver for dependents of employees with 1 year of full-time service.
- 50% tuition reduction if less than 1 year of full-time service.
For more information about our outstanding benefits, please visit UNE Benefits Overview.
Responsibilities
Team Management
- Directly manage two Associate Directors and a Senior Assistant Director who guide a team of professionals who support recruitment and admissions for on-campus graduate programs.
- Set clear performance expectations at every level, ensuring goal-setting, pipeline review, and performance management practices are consistent, rigorous, and developmental across the team.
- Conduct regular pipeline reviews with direct reports, holding the team accountable for results while providing the coaching and resources needed to course-correct when necessary.
- Oversee hiring decisions for the team in partnership with the VP, with a focus on building a high-performing team.
- Facilitate regular communication and coordination among enrollment leaders across colleges to share best practices and ensure alignment.
Enrollment Strategic Leadership
- Partner with the VP of Admissions & Marketing, college Deans, academic leadership, college Directors, Associate Directors for Enrollment, and other campus partners to establish data-informed enrollment goals and objectives for each program and develop and implement full funnel enrollment strategies that support success.
- Map student journeys for all programs from prospective students to initial inquiry through enrollment-including consideration of internal UNE existing student populations and external students-defining how journeys overlap and diverge.
- Understand how each programs recruitment and admissions approach is unique while identifying synergies where systems and processes should be aligned to realize resource and operational efficiencies and to support an optimized student experience.
- Identify and analyze patterns among prospective students who inquire about or apply to multiple graduate programs and develop customized recruitment strategies to support these students in finding their optimal pathway.
- Regularly monitor data throughout the cycle to identify opportunities to build on successes and when mitigation strategies are needed to improve performance.
- Ensure recruitment activity aligns with enrollment priorities, market potential, and application goals, including optimizing internal pathway opportunities, articulation agreements, external event participation, and on-campus and virtual visit & event strategy by developing a strategy to evaluate the impact and effectiveness of all recruitment efforts.
- Partner with Marketing Leadership on the development and execution of marketing and communication plans to attract qualified applicants, ensuring recruitment messaging and materials reflect the unique value propositions of each program and college.
- Partner with the VP and Financial Aid leadership to develop a scholarship and financial aid strategy for each program and lead the ongoing implementation and monitoring.
Operational Management
- Partner with the Admissions Operations & Analytics, CPS Operations Team, ITS partners, and others to define and understand how the CRM systems, CAS application platforms, and other systems support enrollment success.
- Partner with academic and enrollment leadership across all colleges to define and implement an admissions process that supports efficiency, accuracy, and adherence to individual program accreditation requirements and to overall university policies and accreditation standards.
- Identify opportunities to streamline and standardize processes where appropriate while maintaining the flexibility needed to accommodate program-specific requirements.
Data Tracking & Reporting
- Partner with Admission Operations and IT teams to ensure Slate CRM is optimized to support recruitment and enrollment success.
- Partner with the VP and the Associate Director of Admission Analytics to prepare queries and reports needed to inform recruitment strategies, admissions guidelines, and practices.
- Leverage Slate CRM to review routine reports related to program funnels-inquiries in process, applications completed, applications, interviews, admits, and deposits-to identify challenges or opportunities through the cycle.
- Provide regular reports and updates to the VP and support reporting to university leadership and key stakeholders.
Budget & Resource Management
- Partner with the VP to manage the graduate admissions budget, ensuring effective utilization of financial resources.
- Allocate resources strategically across programs and initiatives to maximize enrollment outcomes.
Compliance & Quality Assurance
- Ensure compliance with federal and state regulations, accreditation standards, and university policies.
- Maintain current knowledge of best practices in graduate admissions and enrollment management.
- Implement quality assurance processes to maintain data integrity and operational excellence.
Qualifications
Required
- Bachelors degree and 10 years of progressive leadership experience in graduate admissions or enrollment management in higher education, or an equivalent combination of education and experience from which comparable knowledge, skills, and abilities have been acquired.
- At least 5 years of direct supervisory experience managing professional staff.
- Demonstrated success in developing and implementing strategic enrollment initiatives.
- Proficiency with CRM systems (Slate preferred), student information systems, and enrollment technologies.
- Experience in enrollment management for professional graduate programs (medicine, dental medicine, health professions).
- Familiarity with CAS application platforms (PTCAS, OTCAS, etc.).
- Strong analytical skills with proven ability to use data to drive decision-making and strategy development.
- Experience managing multi-program or multi-campus enrollment operations.
- Excellent leadership, communication, and interpersonal skills.
- Ability to travel as required, lift and transport recruitment materials up to 30 pounds, and work extended hours during peak recruitment periods (typically in the fall and spring).
Preferred
- Knowledge of online graduate program enrollment and operations.
- Experience working in a complex organizational structure with multiple colleges or schools.
- Familiarity with accreditation requirements for health professions programs.
- Experience developing pathway programs and articulation agreements between undergraduate and graduate programs.
- Understanding of post-baccalaureate and pre-professional program structures and their role in graduate enrollment pipelines.
EEO Statement
Summary: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits and will not tolerate discrimination in employment, the provision of academic services, or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity, and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers, or participants in and/or users of institutional programs, services, and activities.
COVID Vaccination Statement
PLEASE NOTE: Employees in clinical settings must meet the State of Maines immunization requirements for clinical activity.
Additional Note
This position is not eligible for H-1B visa sponsorship.
Posting Detail Information
- Posting Number: 2022PS0850P
- Open Date: 03/18/2026
- Close Date: Open Until Filled
- Yes: Supplemental Questions (Required fields are indicated with an asterisk *)
- Documents Needed to Apply:
- Required Documents: Cover Letter, Resume
- Optional Documents: Letter of Recommendation
U
University of New England (US)
The University of New England is Maine’s largest private university, an innovative educational community with two distinctive coastal Maine campuses, a vibrant new campus in Tangier, Morocco, and a robust offering of degree and certificate programs online. UNE is home to Maine's only medical and dental schools—part of a comprehensive health education mission built on a pioneering interprofessional approach that includes pharmacy, nursing and an array of allied health professions.
UNE. Innovation for a Healthier Planet. Visit www.une.edu