SUMMARY:
At The Moxy Charleston Downtown, food and beverage is central to who we are at our Rooftop Bar Moxy. We are seeking a Director of Food & Beverage to lead and shape our dynamic Rooftop Bar Moxy.
This role oversees the full scope of Food & Beverage operations, managing both front and back of house with a strong focus on consistency, quality, and financial results. Success requires both creativity and discipline—enhancing the guest experience while maintaining strong control over profitability, costs, and operational standards.
The ideal candidate brings proven experience as a Director of Food & Beverage, Beverage Director, or Restaurant General Manager. We are looking for a leader with presence and perspective—someone who motivates teams, leads from the floor when needed, and understands the nuances of exceptional hospitality. A passion for quality, a hands-on approach, and the ability to drive both culture and performance are essential.
KEY RESPONSIBILITIES:
Responsibilities include, but are not limited to:
- Create and implement market leading offerings throughout the department in a stylish and contemporary way.
- Creates menu items, pricing, and menu designs for all outlets, special events, and banquet events.
- Create a service culture which focuses on delighting the customer and surprising them with creativity, anticipation and a high degree of authenticity.
- Take responsibility for marketing, sales, profitability and quality service goals for the Food and Beverage Department.
- Responsible for proper cash and charge procedures, guest check analysis, tip reports, ticket controls and daily sales reports and analysis.
- Greet guests and oversees actual service on a routine, random basis.
- Maintains control of food, beverage and supply costs and inventory by adhering to standards for purchasing and inventory control.
- Ensures accuracy of inventory and invoices.
- Hire, train, communicate, motivate, and lead food and beverage team to reach their fullest potential.
- Assures effective orientation and training of new teammates and that professional development activities for experienced staff are planned and implemented.
- Ensure that all new teammates receive the appropriate safety instructions and training; establishes and enforces all safety policies and procedures including OSHA regulations and ensure that appropriate proof of training is documented to the teammate’s personnel file.
- Implement and monitor sanitation and cleaning schedules of all food and beverage equipment and facilities.
- Ensure all legal requirements are consistently followed, including wage/hour and federal, state or local laws for food safety and the sale/consumption of alcoholic beverages.
- Audits and approves payroll as needed.
- Maintain a favorable working relationship with all team members to foster and promote a cooperative and authentic climate in food and beverage department.
- Address guest complaints and advise the Hotel Manager about appropriate corrective actions taken.
- Assure that all applicable hotel policies and procedures are followed.
QUALIFICATIONS:
Required:
- Strong track record of leadership and develop/mentorship skills.
- Four-year college degree in Hospitality Management or Culinary Arts.
- Excellent Written and Oral Communication skills.
- Ability to deal with difficult internal and external guests with tact, professionalism and diplomacy.
- Ability to write routine reports and correspondence.
- Ability to speak in front of large groups or customers and/or teammates.
- Ability to solve problems and deal with a variety of situations.