Director of Facilities Services - Charter House

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities The Director of Facilities provides strategic and operational leadership for all physical plant, environmental, and information technology support service functions within Charter House, Mayo Clinics Retirement Living. This role ensures the safe, compliant, efficient, and resident-focused operation of building systems and services, while aligning facilities strategy with organizational goals. The Director of Facilities serves as a key member of the organizational leadership team and regularly presents to the Charter House Board Finance Committee on operational performance and capital planning.

Facilities Operations & Services

• Oversee Environmental Services (EVS), maintenance and operations, IT infrastructure support, and campus security functions.
• Ensure reliable operation, maintenance, and optimization of all building infrastructure systems and equipment.
• Maintain compliance with all applicable federal, state, and local regulations. Includes leading/co-leading the Charter House safety committee and coordinating annual safety audits.

Financial & Capital Management

• Develop and manage the facilities department operating expense budget.
• Manage annual capital planning and board approval processes.
• Ensure effective execution of approved capital projects.

Renovations & Asset Stewardship

• Ensure all apartment renovations and building expensed projects are compliant and completed efficiently.
• Oversee contractor performance and documentation.

Leadership & Organizational Role

• Lead and mentor service line leaders.
• Serve as a member of the Charter House leadership team.
• Foster collaboration with executive leadership.
• Foster and contribute to a strong relationship with support services provided by Mayo Clinic (I.E. Facilities Project Services, Global Security, Emergency Management, Safety, HTM).

Resident & Stakeholder Engagement

• Support positive resident relations.
• Build strong internal and external relationships.

Governance & Communication

• Provide board-level presentations.
• Communicate technical and financial information clearly.

Qualifications

• Bachelors degree in facilities management, construction management, business administration, or engineering field. Masters degree preferred.
• Minimum 7 years of relevant facilities experience including 2 years of supervisory experience.
• Ten years of experience in facilities including 5 years of supervisory experience preferred.
• CHFM, PE, CFM, or similar certification preferred.

This vacancy is not eligible for sponsorship/we will not sponsor or transfer visas for this position. Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Exemption Status Exempt

Compensation Detail $96,179.20 - $144,331.20 / year

Benefits Eligible Yes

Schedule Full Time

Hours/Pay Period 80

Schedule Details Monday-Friday; Normal daytime business hours with scheduling flexibility to accommodate business needs.

International Assignment No

Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the EOE is the Law.

Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employees Form I-9 to confirm work authorization.

Recruiter Jackie Mckay