Director of Facilities - Senior Living

The Director of Facilities | Senior Living Portfolio is a key leadership role responsible for driving operational excellence, financial performance, and resident satisfaction across multiple senior living communities. This position oversees maintenance operations, physical infrastructure, and safety standards while leading a team of Maintenance Directors and staff within a defined region. This role ensures all communities are safe, well-maintained, and operating efficiently, supporting exceptional experiences for residents, staff, and stakeholders.

Key Responsibilities

Operations & Facilities Management

• Lead and support maintenance operations across multiple communities to ensure safe, functional, and well-maintained environments
• Collaborate with executive leadership to develop and execute facility strategies aligned with organizational goals
• Oversee preventive and corrective maintenance programs to ensure optimal system performance
• Ensure compliance with all local, state, and federal regulations and industry standards
• Monitor and respond to work orders to maintain high levels of resident satisfaction
• Conduct regular inspections of buildings, grounds, and common areas
• Lead safety programs, including inspections, training, and emergency preparedness planning
• Manage capital projects, repairs, and renovations—ensuring on-time and on-budget completion
• Oversee vendor and contractor relationships, ensuring quality work and contract compliance
• Track and improve performance using key metrics (KPIs)
• Manage maintenance budgets and control costs effectively
• Maintain accurate records, including CMMS tracking, inspections, and compliance documentation
• Ensure proper inventory management of maintenance supplies and equipment

Leadership & Team Development

• Build, lead, and develop high-performing maintenance teams across multiple locations
• Provide coaching, mentoring, and strategic direction to Maintenance Directors and staff
• Delegate responsibilities effectively to maximize productivity and efficiency
• Support performance management, including goal setting, evaluations, and feedback
• Foster a positive, inclusive culture aligned with company values
• Address employee relations matters, including conflict resolution and corrective actions
• Promote ongoing professional development and training opportunities

Quality Assurance

• Conduct routine site audits and document findings
• Identify opportunities for process improvement and operational efficiency
• Ensure corrective actions are implemented for any compliance or performance gaps

Financial Management

• Develop and manage regional maintenance budgets to ensure financial performance
• Monitor expenses and identify cost-saving opportunities
• Review and approve invoices and capital expenditures
• Partner with finance teams on forecasting and reporting
• Support capital planning and long-term asset management strategies
• Assist in planning and executing major capital projects and new developments

Qualifications

Education & Experience

• High school diploma required
• Minimum of 7 years of experience in facilities management or related field
• Experience in senior living, healthcare, or multi-site operations preferred

Skills & Competencies

• Strong knowledge of building systems (HVAC, electrical, plumbing, general maintenance)
• Excellent communication and interpersonal skills
• Strong leadership, organizational, and problem-solving abilities
• Ability to manage multiple priorities and meet deadlines
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint); TELS experience preferred
• Experience with CMMS systems preferred
• Ability to handle confidential information with discretion

Physical Requirements

• Ability to walk, stand, climb, and perform physical tasks for extended periods
• Ability to lift up to 50 lbs

Travel

• Up to 50% travel required