Position Information
Position Information Position Information
Position Title: Director of Enterprise Operations Administration Working Title: Director of Enterprise Operations Administration Position Number: 008126 Full-Time Or Part-Time: Full Time Time Limited Position: No Number of Vacancies: 1 Department: Division of Enterprise Operations Posting Number: 0401818 SHRAEHRA: Exempt Professional Staff EPS: EPS Job Category: Professional Hiring Range: Commensurate with Education and Experience Overall Position Competency: Exempt Professional Staff EPS Primary Purpose of the Organization
The Division of Enterprise Operations serves as the operational backbone of Fayetteville State University. It leads the planning, implementation, and evaluation of key administrative functions that sustain campus growth, enhance service delivery, and align with the Universitys strategic priorities. DEO is committed to operational excellence, innovation, and continuous improvement across HR, IT, Facilities, and Campus Enterprises.
Primary Purpose of the Position
The Director of Enterprise Operations Administration reports directly to the Deputy Chief Operating Officer (COO) and serves as a critical administrative and operational leader within the Division of Enterprise Operations. This position provides executive-level administrative, fiscal, and organizational management for the Division and directly oversees the daily operations of the Office of the COO.
The Director functions as both the office manager and executive assistant, supporting coordination across divisional units, managing budgets and reports, and ensuring the efficient flow of information and communication throughout the Division. The position partners with DEO directors and senior leadership to promote efficiency, accountability, and strategic alignment across HR, IT, Facilities, and Campus Enterprises.
Minimum Education and Experience Requirements
Possess a masters degree or higher in business administration, public administration, higher education administration, or a related field. A bachelors degree plus alternative equivalent professional training and experience may be substituted for the advanced degree. Minimum of ten years of experience in administrative, fiscal, or operational management of federal and/or state agencies and five or more years of experience in a higher education setting.
Knowledge, Skills, and Abilities
Knowledge:
• Comprehensive knowledge of higher education administration, budgeting, and financial management, including state appropriations, trust funds, auxiliary operations, and capital project budgeting within a public university environment. • Thorough understanding of the North Carolina General Statutes, UNC System policies, and state fiscal and administrative regulations governing procurement, contracting, human resources, and reporting requirements.
Skills:
• Expertise in operational planning, performance measurement, and resource optimization to ensure effective alignment of fiscal and administrative functions with institutional priorities. • Proficiency in enterprise systems and data analytics tools, including Banner Finance and HR modules, Power BI for institutional reporting, and Microsoft 365 platforms for collaboration, workflow automation, and information management. • Strong understanding of risk management and compliance frameworks as they relate to financial stewardship, audit readiness, and organizational accountability.
Abilities:
• Exceptional leadership, communication, and strategic planning skills with the ability to collaborate effectively across diverse operational units and present complex information clearly to senior executives and governing bodies. • Advanced analytical and data reporting skills for translating financial and operational data into actionable insights that support evidence-based decision-making and performance improvement. • High-level organizational and coordination skills to oversee multiple priorities, streamline administrative processes, and ensure timely execution of divisional initiatives. • Strong interpersonal and relationship-building skills fostering collaboration, trust, and shared accountability among senior administrators, unit leaders, and cross-divisional teams. • Demonstrated skills in project management and process redesign, particularly within complex organizations undergoing digital and operational transformation.
Preferred Qualifications
Minimum of twelve years of progressively responsible administrative and operational leadership experience, including at least seven years in higher education. Proven ability to support senior executives or cabinet-level officers through management of complex projects, confidential correspondence, and cross-divisional coordination. Proficiency with enterprise systems, such as Ellucian Banner, Power BI, Microsoft 365, and data analytics tools for reporting and decision support. Exceptional written and verbal communication skills with the ability to prepare executive-level reports and presentations for senior leadership, boards, and external stakeholders. Demonstrated experience in strategic budgeting, financial analysis, procurement oversight, and compliance within a state or public higher education context.
Special Instructions to Applicants
Notice to Applicants:
Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely. Do not use the phrase "see resume."
Please list at least three professional references, including a current supervisor. References will only be contacted if you are selected for the position and with your permission.
Closing Date
Open Until Filled: Yes
Additional Information for Applicants
All new employees are required to have listed credentials, degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree being used to satisfy credential qualification requirements. Transcript requests are the responsibility of the candidate.
EEO Statement
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification if applicable, and credit history check if applicable.
Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation, or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.
Veterans Statement
Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Quick Link
https://jobs.uncfsu.edu/postings/28077
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